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Director, Agency Production Management – Commercial Real Estate Finance

Dallas, Texas, United States

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! 

 

Northmarq's Agency team is growing and we are hiring for a Director, Agency Production Management in our Dallas office.  This position is responsible for managing the expectations of all stakeholders in the life of the transaction, including clients, producers, analysts, underwriters, and closers.  Candidates should have a solid working knowledge of the Fannie Mae DUS and Freddie Mac Optigo programs.  Those in this position will develop and maintain direct relationships and capabilities to market, source, structure, and secure multifamily loan opportunities.  As a member of the team who serve as the primary driver of the Fannie Mae DUS and Freddie Mac Optigo programs (“Agency” or “GSE”), candidates must act as an advocate for the transaction, producer, and client, while balancing the needs of Northmarq.  Candidates must be able to multitask, respond under pressure, and manage stringent deadlines.  This position reports to head of Agency Production Management.   
 
Position Overview and Responsibilities:
 
DEVELOP AND MAINTAIN RELATIONSHIPS
  • Maintain  regular ongoing communication with Northmarq’s Producers in designated offices to identify business opportunities and gather market intelligence.
  • Cultivate strong relationships through regular in-person meetings and networking events with producers, clients, and Agency mortgage-backed security investors to build trust and rapport.
  • Engage in frequent discussions—both in person and virtually—with key representatives from Fannie Mae and Freddie Mac, including their production, credit, pricing, and trading teams.
  • Strengthen connections between Northmarq Producers and GSE teams to enhance collaboration and deal execution.
MARKETING
  • Maintain extensive knowledge of a.) General economic conditions as they relate to the multifamily debt markets, b.) Northmarq’s current product offerings, and c.) Competitive GSE products and their strengths and weaknesses relative to Northmarq’s offerings.
  • Update clients regularly regarding Northmarq’s product offerings, GSE-related corporate updates, and general multifamily market conditions.
  • Support Northmarq corporate’s and individual producer’s GSE marketing efforts in the development and maintenance of materials pertinent to GSE products and programs.
STRUCTURING AND SECURING LOANS
  • Utilize knowledge of markets and products to develop loan structures that match the needs of clients, producers, and Northmarq.
  • Work with Northmarq’s Agency underwriting teams to develop loan terms that address clients’ particular needs (while meeting the credit criteria of the GSEs and Northmarq), to secure quality multifamily loans.
  • Prioritize transactions to make the most efficient possible use of Northmarq’s resources.
  • Oversee preparation and issuance of all GSE loan quotes and applications, as necessary.
  • Manage negotiations on loan structure and pricing prior to client’s acceptance of the loan application.
  • Educate clients regarding loan processes and expectations.
PROCESS MANAGEMENT/TRANSACTION AND CLIENT ADVOCACY
  • Manage the flow of the loan through the system as primary point of contact with internal and external stakeholders, throughout the process with Northmarq’s underwriting and closing departments, as necessary. 
  • Manage both internal and external stakeholders’ expectations throughout the underwriting and closing processes, including that of timing. 
  • Motivate both internal and external stakeholders to take the necessary steps to ensure expeditious loan closings.
  • Maintain general knowledge of transaction status to manage producer’s and client’s expectations and anticipate, avoid, or solve any potential transaction-related problems.
  • Oversee preparation, issuance, and negotiation of Loan Commitments, as necessary.
  • Support the rate lock or index lock process, including ascertaining receipt of necessary documentation, management of client expectations, preparation of supporting documentation, and interaction with Northmarq’s Capital Markets Specialists, as necessary.
PROCESS AND PRODUCT IMPROVEMENT
  • Gather and process feedback from Northmarq’s producers and clients.
  • Identify and address Northmarq’s strengths and weaknesses relative to competitors.
  • Assist in development of new products and strategic initiatives to further Northmarq’s Agency production capabilities.
  • Assist in the professional development of analysts and associates for every relevant discipline of Northmarq.
What we are looking for:
  • Education: Bachelor's Degree
  • 5 - 7 years of experience, with background in commercial real estate analysis and finance. 
  • Expertise with the Fannie Mae DUS and/or Freddie Mac Optigo multifamily programs. 
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.).
  • Deep understanding of Agency products and programs.
  • Strong analytical, financial modeling, and problem-solving skills.
  • Excellent communication skills, both written and verbal.
  • Client service-oriented with strong organizational and prioritization abilities.
  • Ability to work independently and collaboratively, leading and mentoring analysts and associates.
  • Capable of managing multiple projects, meeting deadlines, and maintaining accuracy under pressure.
  • Demonstrated work ethic, professionalism, and ability to handle confidential information with discretion.
  • Positive attitude and adaptability in all situations.

 

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!

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