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Senior Manager - Commercial Loan Servicing

Minneapolis, Minnesota, United States

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! 

This position provides strategic and operational leadership for a Transactions Underwriting Team within the Servicing Portfolio & Asset Management department. The Senior Manager is responsible for hiring, developing, and leading a team who will process complex multifamily real estate transactions, ensuring risk is appropriately assessed, and supporting the firm’s lending decisions. This position also plays a key role in shaping and delivering operational strategies, driving performance, and aligning team goals with company objectives. A strong industry presence and active participation in external events and networks are expected. As Northmarq evolves, additional responsibilities may be added to support company growth and scalability.

*This position offers a flexible work environment and is available for an immediate start.

Essential Accountabilities:

Organization & Strategic Execution

  • Collaborate with leadership to develop and execute strategic initiatives aligned with company and servicing
  • Represent Portfolio & Asset Management in cross-functional projects and industry
  • Monitor key metrics and operational benchmarks to ensure effective execution and continuous
  • Identify opportunities to improve processes, systems, and outcomes to strengthen the client and employee
  • Support the Director of Portfolio & Asset Management with departmental planning, communications, and strategic

Team & People Leadership

  • Oversee the preparation and review of detailed assumption/transfer of ownership underwriting packages, including financial modeling, market analysis, sponsor analysis, and risk assessment.
  • Ensure underwriting standards are consistently applied and updated in line with both internal and GSE
  • Collaborate with originators, underwriting, legal, and asset management teams to resolve complex
  • Present underwriting findings and recommendations to senior management and credit
  • Drive process improvements and implement best practices to enhance efficiency and accuracy in underwriting
  • Stay current on multifamily market trends and regulatory developments impacting commercial real
  • Promote a culture of accountability, empowerment, and continuous
  • Lead succession planning efforts and ensure teams are positioned to support scale and
  • Participate in and lead performance reviews, development planning, and team-wide communication

Operational Excellence & Industry Presence

  • Actively engage with industry groups, peers, and clients to stay informed on trends and represent company
  • Maintain deep knowledge of commercial loan servicing, industry best practices, and client
  • Serve as an internal advisor on operational risk mitigation, client service standards, and systems
  • Collaborate with internal partners and external stakeholders to enhance the overall servicing
  • Contribute to procedural development and strategic planning initiatives to increase efficiency and

Qualifications:

  • Bachelor’s degree in finance, real estate, economics or a related field (MBA is a plus).
  • 10+ years of leadership experience in commercial real estate servicing, asset management, underwriting, or equivalent function.
  • Strong knowledge of real estate finance, valuation methodologies, and capital
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all
  • Proven ability to manage multiple priorities in a fast-paced
  • Demonstrated leadership in guiding teams through strategic initiatives and
  • Ability to drive cross-functional collaboration and develop high-performing
  • Recognized for executive presence, strategic problem-solving, and delivering results through
  • Occasional overnight travel required
  • Attendance at company-related events or outings

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!

Minnesota Residents: Northmarq carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for the Senior Manager - Commercial Loan Servicing position is $118,000.00 annually or [$56.76 per hour] to $160,000.00 annually [or $76.92 per hour]. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

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