Recovery Technician - Full-Time Days

Job Title: Recovery Technician - Full-Time Days

Reports To: Recovery Technician Supervisor

Schedule: Wednesday, Thursday, & Friday 9am-9:30pm PST

Compensation: $21-25/hour

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to fifteen today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process. 

POSITION SUMMARY: As a member of the Northpoint team, the Recovery Technician is responsible for attending to the safety and wellbeing of patients, and working with a multidisciplinary treatment team in accordance with policy and procedure, to provide the best possible patient care. This position plays an important role in the implementation of programming and care plans by providing direct and indirect patient care that complies with Northpoint policies and procedures for unlicensed staff. This position will actively support the structure of the milieu through appropriate resource allocation and supervision of patients. The Recovery Technician works in a variety of settings throughout the week, including onsite at the facility and other community activities.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Timely completion and accuracy of paperwork, including daily logs and forms
• Maintains daily schedules and structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
• Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
• Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience
• Ensure facility cleanliness and upkeep under direction of leadership
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Oversee and manage the safe and efficient transport of patients to and from our facilities
• Assist in orientation of new admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS:

• Must be at least twenty-one (21) years of age
• 1+ year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

PREFERRED KNOWLEDGE AND SKILLS: 

• De-escalation techniques
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with PC and Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 Paid Holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

CONDITIONS OF EMPLOYMENT:

• Completion of a tuberculin screening during first week of employment
• Completion of a pre-employment drug screening, post-accident and upon reasonable suspicion of use
• Completion of orientation and required paperwork prior to reporting to work
• Demonstrated computer literacy
• Completion of CPR/First Aid Training within first 90 days of employment
• Attendance at all mandatory staff development and training
• Completion of background and professional reference checks
• Completion of a Motor Vehicle Record check

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer and is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.