Alumni Coordinator

Job Title: Alumni Coordinator

Reports To: Corporate Director, Alumni Services

Location: Northpoint Colorado

Schedule: Monday-Friday 8am-5pm with some evenings and weekends

Compensation: $23-28/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a member of the Northpoint team, the Alumni Coordinator is responsible for scheduling, communicating, planning and executing Alumni events. This person will track merchandise and inventory, oversee Northpoint alumni programs, and provide long lasting recovery support. This position bridges graduating clients to a smooth transition into a recovery centered life, while keeping them connected to the Northpoint community and the alumni program. This is truly the heart and soul of our successful outcomes.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:

• Contribute to an outcomes database of all Northpoint alumni
• Maintain a safe, supportive, healthy and fun alumni community
• Support outpatient clinical staff through regular communication with facility staff and leadership
• Submit at least three (3) event proposals quarterly, prior to the start of said quarter, for review and approval
• Plan and execute large scale alumni meetings and events while reaching attendance goals
• Coordinate with leadership and facility staff to schedule guest speakers and appearances
• Maintain a consistent and visible presence at all adult service line facilities
• Facilitate structured outlined groups weekly
• Collaborate with and assist the multi-disciplary team and all facility support functions served
• Disseminate information provided by leadership regarding recovery support services
• Create regular content and engagement on Northpoint and alumni private social media platforms; acknowledge alumni anniversaries and promote events
• Perform exit interviews with all graduating clients from the residential program; meet exit survey completion goals and adhere to online review protocols
• Disperse and manage Northpoint alumni inventory in an organized manner
• Build excellent rapport with Northpoint alumni and staff
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• Must be at least 21 (21) years of age
• 1+ year experience in the field of Behavioral Health or other relevant industry required
• Must have a valid drivers’ license, a safe driving record, and reliable transportation 
• Must have willingness to embrace and actively support the unique culture and core values of Northpoint as well as our mission
• Knowledge of recovery support systems and 12-Step programs preferred
• Developed interpersonal and engagement skills
• Experience with a growing company with multiple entities and geographic locations preferred

PREFERRED KNOWLEDGE AND SKILLS: 

• Excellent critical thinking skills
• Strong attention to detail with demonstrated organizational skills
• Comfortable analyzing information and dealing with complexity
• Able to handle confidential material in a reliable manner
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Strong interpersonal skills to handle sensitive situations and confidential information
• Social ease and a demonstrated ability to build relationships with a variety of different people and personality types
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 Paid Holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.