Back to jobs

Customer Success Revenue Operations Analyst

Atlanta, Georgia, United States

At Northspyre, you’ll join the incredible journey of transforming the way modern real estate teams manage complex projects. Leveraging data, automation and artificial intelligence, Northspyre helps facilitate faster, more predictable outcomes on complex real estate projects. In 5 years, our platform has already facilitated more than $175 billion of complex projects across the United States.

We are a passionate, collaborative, and diverse team who are eager to roll-up our sleeves  and make an impact at a startup that has the confidence and backing of some of the same investors who backed other revolutionary, industry transforming companies like SpaceX, Tesla, and Airbnb.

Help us build software that builds the world!

About the Opportunity:

As a Customer Success Revenue Operations Analyst, you will play a crucial role in shaping and driving Northspyre’s customer success and revenue operations functions. This role is ideal for someone who thrives in a fast-paced startup environment and enjoys building processes from the ground up. You will work cross-functionally, partnering with leaders in Customer Success, Sales, and Finance, leveraging your expertise to streamline reporting, forecasting, and operational excellence.

In this role, you’ll have the opportunity to significantly impact how Northspyre scales by designing the infrastructure needed to support our rapidly expanding customer base and revenue functions. This is a high-impact, high-visibility role, offering the autonomy to own critical projects and influence strategic direction.

In this role, you’ll get to:

  • Spearhead the development and implementation of innovative revenue operations processes and systems.
  • Conduct in-depth analysis of sales and revenue data to uncover trends, identify growth opportunities, and pinpoint areas for improvement.
  • Support various departmental reporting initiatives, including regular revenue forecasting, commission reporting, sales analytics, and performance assessments.
  • Oversee and optimize our CRM and Customer Success platforms to enhance process automation, ensure accurate reporting, and support scalability.
  • Assist in the design and management of sales compensation plans and incentive programs to drive performance and engagement.
  • Monitor and report on key performance indicators (KPIs) critical to revenue operations, providing actionable insights to stakeholders.
  • Provide support in the development and execution of strategic sales campaigns and customer engagement initiatives.
  • Collaborate on cross-functional projects aimed at enhancing the efficiency and effectiveness of revenue operations.

We are looking for people who have:

  • Bachelor's degree in Business, Finance, Economics, or a related field.
  • Experienced Operator: You bring 2-5 years of experience in revenue operations, sales operations, business analytics, or a related field, ideally in a high-growth startup or SaaS environment.
  • Data-Driven Problem Solver: You thrive on using data to solve complex business problems, with advanced skills in Excel and SQL to support detailed analysis and reporting.
  • Strategic Thinker: You are adept at seeing the bigger picture and can drive key initiatives that support long-term growth, from scaling processes to implementing new technologies.
  • Project Manager: You excel at managing multiple high-priority projects simultaneously, balancing strategic and tactical execution with ease.
  • Effective Communicator: You have the ability to distill complex data and analysis into clear, actionable insights that can be presented to leadership and stakeholders.
  • Technically Fluent: You have experience with key tools like HubSpot, Planhat, and dashboarding solutions. 
  • Builder Mentality: You are excited by the opportunity to build something from the ground up, laying the foundation for scalable systems that will support Northspyre’s long-term success.

Bonus points if you have:

  • Familiarity with basic scripting languages is preferred though not required.
  • Familiarity with Customer Success Platforms (preferably PlanHat).
  • Experience at a top consulting firm.
  • Experience working with Software Product Analytics platforms (preferably Heap).

Benefits and Perks (Full-Time Employees)

  • In addition to a competitive salary, we are offering a meaningful stock option package
  • Comprehensive Medical, Dental, and Vision. Multiple plan options, including a plan option for 100% employer-paid premium for individual coverage for full-time employees.
  • 401k Match to help you save for your future (Fully vested after 6 mo eligibility period)
  • Unlimited Vacation, Paid Sick Leave, and major US Holidays
  • Awesome company swag!
  • Free access to Health Advocate
  • Remote-first work environment -we have an office in NYC, but our teammates are all over the United States and around the world
  • You will be part of a small, professional fast-moving team with minimal supervision
  • Annual team gatherings

Top Three Reasons to Join

#1: It’s the Right Time – We’ve already facilitated more than $175 billion of complex projects across the United States

#2. Northspyre has the right product – Our technology empowers modern real estate teams to build leveraging data, automation and artificial intelligence to get to faster, more predictable outcomes on complex projects.

#3. Northspyre celebrates a culture of creativity – We strive to have a sense of community within Northspyre that encourages diverse viewpoints, openness, and fostering an environment in which employees feel comfortable bringing their whole authentic selves to work.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Northspyre’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.