Back to jobs
New

Chief of Staff

Seattle, WA

Are you a trusted advisor who excels at building relationships, bringing people together, and turning priorities into results? Do you enjoy creating structure, improving processes, and helping leaders navigate complex challenges across teams? If so, our Chief of Staff opportunity may be the perfect fit.

 What You Will Be Doing…

The Chief of Staff serves as a trusted execution partner, helping leaders translate priorities into action and ensuring strategic initiatives move from concept to measurable results. This is a highly collaborative, relationship-oriented role that influences through trust, diplomacy, and operational excellence rather than direct authority.

Success in this position requires the ability to quickly learn the business, understand organizational context, build credibility with stakeholders, and introduce effective processes, decision-making frameworks, and accountability mechanisms that support long-term success.

As a neutral facilitator, program leader, and problem-solver, the Chief of Staff works across departments to improve organizational effectiveness, strengthen collaboration, and drive execution of key business priorities. You will:

  • Lead the planning and execution of strategic initiatives by developing project plans, defining milestones, tracking progress, and ensuring alignment with organizational priorities.
  • Partner with leaders across departments to drive cross-functional collaboration, remove obstacles, and ensure successful execution of business objectives.
  • Coordinate leadership operating rhythms, including recurring meetings, agendas, action items, and follow-up activities that support organizational effectiveness and accountability.
  • Support organizational change initiatives by helping leaders implement new processes, improve ways of working, and drive adoption of operational improvements.
  • Identify and proactively address execution risks, organizational challenges, and cross-functional dependencies, escalating issues and recommending solutions when needed.
  • Partner with leaders to establish meaningful performance metrics, improve reporting processes, and translate data into actionable insights and recommendations.
  • Provide decision-making support for key initiatives by facilitating planning discussions, evaluating options and tradeoffs, documenting decisions, and ensuring clear communication of next steps.
  • Lead special projects from concept through implementation, defining success measures, testing solutions, and delivering measurable business outcomes.

Who You Are…

  • Ethical and Credible. Low-ego, high-accountability operator with resilience, discretion, and strong follow-through; trusted with sensitive information and able to earn confidence across long-tenured teams while still driving needed change.
  • Educated. Bachelor’s degree in business or a related field required; MBA or equivalent graduate degree preferred. 8–12+ years of experience in business operations, management consulting, and program leadership required. Experience with ERISA regulatory requirements, Taft-Hartley pension / health and welfare plans, and vendor contracting is a plus.
  • Strategic Partner. Demonstrated ability to build strong relationships, leading cross-functional delivery without formal authority (stakeholder management, influencing, and disciplined follow-through).
  • Effective Communicator. Strong written and verbal communication: can create clear executive and stakeholder updates, decision frameworks, and meeting materials.
  • Data fluent. Comfortable working with analytics and systems teams. Familiar with the use of AI to support workflows and data analysis.

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

  •  Starting salary range of $15,400 - $20,840 per month.  Pay is dependent on experience, skills, and qualifications. 
  • Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life insurance
  • Optional benefits include health flex spending & dependent care assistance plans, pet insurance
  • Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
  • Generous 401k plan with company base contribution & match
  • Work-Life Balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Create a Job Alert

Interested in building your career at Northwest Administrators, Inc.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Available to Work (Select all that apply) *
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Northwest Administrators, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.