Senior Technical Recruiter

We started Novo to challenge the status quo— we’re on a mission to build the operating system to destroy the back office, so small businesses (SMB’s) can do more of what they love. Novo is flipping the script of the FinTech world, and we’re excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

  Why Novo?

• Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America
• Positive, inclusive, supportive culture cheering you on your journey
• We work with very new technologies and architecture patterns 
• We provide learning and development budgets to help you grow and bond with your team 
• Able to work from the office 3+ days per week
• Offices in NYC, Miami, India, and Colombia

We are seeking a dynamic Senior Recruiter to join our fast-paced team. The ideal candidate will not only excel in sourcing and closing top talent but also embody our culture as a brand ambassador. As a strategic partner to our expanding teams, you will collaborate across various functions, including tech, product, marketing, and operations.

In this role, you will own the full recruitment cycle and be instrumental in developing a scalable, high-impact recruitment engine that attracts diverse, mission-driven talent. A strong understanding of startup culture and fintech hiring dynamics is essential.

About the Role: 

Manage full-cycle recruitment

• Manage full-cycle recruitment, from sourcing and attracting talent, screening, interviewing, offer negotiation, to onboarding support.
• Proficient in simultaneously managing multiple requisitions and recruiting initiatives across various domains
• Deep understanding of sourcing platforms, including LinkedIn, GitHub, and AngelList, and sourcing techniques.
• Familiarity with Boolean search, proficient in creative sourcing strategies and passive candidate engagement
• Skilled in closing high-quality candidates within competitive markets
• Successfully recruit and hire top talent within competitive markets
• Familiarity with onboarding workflows and transitions to HR operations team

Hiring process design & scalability

• Develop competency-based interview frameworks and scorecard-based evaluations
• Training teams on best practices for structured interviews and calibration
• Implement process improvements in high-growth environment
• Utilize automation and AI tools for candidate relationship management, process optimization, and reporting.

Data-driven decision making

• Using data to drive hiring decisions and evaluate funnel health
• Defining and tracking key recruitment metrics like: Time-to-fill, pipeline conversion, offer acceptance rate, DEI metrics, candidate NPS, quality of hire 
• Leverage reports and dashboards to enhance transparency and promote continuous improvement

Stakeholder partnership

• Build strong relationships with hiring managers and stakeholders across the organization, acting as a trusted advisor and thought leader on recruitment best practices, talent acquisition strategies, and industry trends.
• Balance multiple priorities and hiring manager expectations
• Effectively manage stakeholder expectations and communications throughout the recruitment process. Provide regular updates on recruitment progress and challenges.
• Collaborate closely with hiring managers to understand their requirements, team dynamics, and company culture.

Culture champion & brand ambassador

• Serve as the face of Novo throughout the hiring process, delivering a candidate experience that reflects our values, mission, and energy.
• Embed culture and DEI principles into hiring conversations, ensuring every candidate interaction upholds and promotes an inclusive environment.
• Partner with internal teams (People, Marketing, Leadership) to elevate employer branding efforts, including campaigns, events, and storytelling initiatives.
  
  

Qualifications

• 5–6 years of in-house, full-cycle recruiting experience at startups or scale-ups
• Proven track record hiring across multiple business and technical functions
• Experience collaborating directly with senior and executive stakeholders
• Data-informed, highly organized, and outcome-focused
• Advanced sourcing and search capabilities (Boolean, outreach, etc.)
• Proficient in ATS systems (Greenhouse, Lever, SmartRecruiters, AI based new age ATS) and sourcing tools
• Proficient with reporting, analytics dashboards, and hiring funnel metrics
• Resourceful and creative with a bias toward thoughtful, strategic action
• Strong communicator and relationship builder with high integrity and professionalism
• Demonstrated ability to champion company culture and values throughout the hiring process; seen as a culture ambassador who fosters inclusive, values-driven candidate experiences.

Key metrics for success

• Fill roles within standard TAT to ensure business continuity and team momentum.
• Launch intake meetings promptly after role approval to accelerate hiring cycles.
• Maintain strong sourcing-to-onsite conversion to reflect top-of-funnel effectiveness.
• Boost outreach response rates using Gem, LinkedIn Recruiter, and personalized messaging.
• Achieve a healthy interview-to-hire ratio to balance selectivity and speed.
• Ensure high candidate NPS to deliver a best-in-class candidate experience.
• Lead process improvements using data and recruiting analytics.
• Earn high satisfaction scores from hiring managers and internal partners.
• Support culture-building initiatives like onboarding, values sessions, and DEI storytelling.

What’s in it for you:

• Compensation: Competitive salary ($150K), meaningful equity.
• Benefits: Premium healthcare, dental, vision, 401(k), generous PTO, and wellness perks
• Location: NYC-based, hybrid role  (3+ days work from office mandatory) 
• Growth: Join a company in building mode with room to grow your career
• Impact: Help build a recruitment engine and talent brand you will be proud of, from the ground up

Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.