Back to jobs

Lead IT Systems Engineer

New York City

At nTop, we are passionate about building next-generation engineering solutions. We enable the most innovative engineering companies in the world to transform how they develop, test, and manufacture better products faster. Our software has been used to engineer mission-critical satellites, deliver stronger and lighter medical implants for patients in need, and allow engineers to create complex, high-performance products with revolutionary speed and accuracy.

We are looking to add smart ambitious teammates who are passionate about problem-solving and cutting-edge technology to a fast-paced, collaborative environment.

Overview:

The Lead IT Systems Engineer will be responsible for the stability, scalability, and security of our internal IT environment. This includes managing our Google Workspace environment, Slack, end-user hardware and software, networking and cloud infrastructure, SaaS applications, and employee onboarding/offboarding processes. The role will provide technical leadership, oversee IT support operations, and ensure compliance with corporate security policies.

This role does not involve responsibilities related to production infrastructure, product DevOps (other than in a supporting capacity as it pertains to cloud infrastructure), or software release processes. It is solely focused on internal corporate IT systems and employee technology enablement.

The position is responsible for maintaining a robust cloud and on-premises client/server infrastructure. They must possess excellent communication and documentation skills, taking the lead on IT projects spanning physical and virtual machines. Must be a team player, serving as subject expert for helpdesk escalations.

This role is based 4+ days a week in our New York City office, and reports to the Chief Governance Officer.

What You’ll Do:

Corporate IT Infrastructure & Systems Management:

  • Manage and maintain identity management systems (Google Workspace, Slack, SSO, MFA).
  • Oversee endpoint management solutions for Windows environments (e.g., Intune equivalents for Google environments).
  • Administer internal networking infrastructure, including firewalls, switches, VPNs, and WiFi.
  • Maintain asset management system tracking employee hardware, software licenses, and IT inventory.
  • Automate and standardize IT processes, particularly onboarding and offboarding workflows. 

End-User Support Leadership:

  • Act as the lead escalation point for IT support tickets and complex issues.
  • Develop internal documentation, FAQs, and knowledge bases to empower self-service and streamline support.
  • Provide guidance to any IT support staff or contractors.

Security & Compliance Alignment:

  • Implement and enforce IT security controls such as MFA, device encryption, patching protocols, and access control reviews.
  • Coordinate periodic audits of corporate IT systems and remediate vulnerabilities.
  • Collaborate with InfoSec, compliance, and leadership teams to align IT practices with company policies and compliance frameworks.

Strategic IT Planning:

  • Evaluate and recommend new IT tools, vendors, and technologies to improve the employee technology experience.
  • Develop IT operational roadmaps, lifecycle management plans, and budget recommendations.
  • Manage vendor relationships and contracts for IT services, hardware, and SaaS platforms.
  • White-glove remote and on-premises user support, able to communicate clearly and concisely with C-suite level executives and other staff to quickly resolve incidents.

Role Requirements:

  • Minimum of 7 years of experience in IT systems engineering, systems administration, or IT support, with at least 2 years in a managerial or senior role.
  • Bachelor’s degree in Information Technology, Computer Science or a related field.
  • Strong experience in IT infrastructure, systems integration, cloud technologies, & cybersecurity.
  • Expertise managing Google Workspace and Slack environments and associated identity management configurations (SSO, MFA, Groups, etc.).
  • Strong experience managing Windows endpoints.
  • Proficient in networking fundamentals (firewalls, VPNs, VLANs, WiFi troubleshooting).
  • Familiarity with SaaS application administration and user lifecycle management.
  • Deep understanding of IT security best practices, including endpoint protection, patching, access controls, and audits.
  • Strong troubleshooting and communication skills with a focus on customer service.
  • Ability to regularly lift and carry up to 50 lbs.
  • Ability to perform physical tasks, including bending, lifting, and carrying, as necessary for the job (such as delivering computers, unpacking and rack-mounting equipment, etc.)

Preferred Skills:

  • Relevant certifications (e.g., CompTIA Security+, Google Certified Administrator).
  • Experience with scripting and automation tools (PowerShell, Bash, Python).
  • Familiarity with compliance frameworks (SOC 2, ISO 27001) and their application in corporate IT environments.
  • Experience building high performance graphic workstations.

Compensation: $140,000-$160,000 annually

For roles based in the United States, nTop can only hire US employees who reside in the following states at this time: California, Connecticut, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington
 
For roles based in EMEA, nTop can only hire employees who reside in the following countries at this time: France, Germany, and the United Kingdom. 
 
nTop is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. nTop is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.  
 
For more information on how we handle and store data, please view our Privacy Policy. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in nTop’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.