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Account Manager - Enterprise B2B
Brazil, Sao Paulo
About the role
The Nubank B2B team is fundamental to scaling Nu's B2B products and services, such as NuPay (proprietary payment solution) and Marketplace (distribution of products and services to the customer base).
This position has a direct impact on the growth of Nubank's Enterprise business, being responsible for closing and managing strategic partnerships that generate mutual growth and shape the future of e-commerce and online payments in Brazil. The main objective is to ensure that NuPay becomes a must-have product for partners, through the complete management of the merchant portfolio.
The Nubank B2B team is fundamental to scaling Nu's B2B products and services, such as NuPay (proprietary payment solution) and Marketplace (distribution of products and services to the customer base).
This position has a direct impact on the growth of Nubank's Enterprise business, being responsible for closing and managing strategic partnerships that generate mutual growth and shape the future of e-commerce and online payments in Brazil. The main objective is to ensure that NuPay becomes a must-have product for partners, through the complete management of the merchant portfolio.
You'll be responsible for
- Partnership Ownership: Having complete responsibility for the NuPay merchant portfolio, from creating new business opportunities with key companies to product development and adoption.
- Strategy and Adoption: Creating and executing strategic plans to ensure the adoption of NuPay, making it essential for partners.
- Relationship Management (Trusted Advisor): Acting as a trusted advisor and product expert, maintaining a close and recurring interface with partners' c-levels and directors to identify new business opportunities and enhance the value proposition.
- Cross-Functional Influence: Collaborating with internal teams (Product, Engineering, Operations, Marketing, and General Managers) to influence implementation evolutions, adoption of new features, and the construction of joint business plans.
- Support and Communication: Supporting the organization of meetings, the preparation of presentation materials (including performance analysis and insights), and ensuring that communication between partners and the internal team is clear and transparent.
- Brand Building: Being an active agent in forming the NuPay brand in the market, exploring new avenues of action in payment methods.
We are looking for a person who has
Required Experiences:
Required Experiences:
- Concrete and relevant experience in developing partnerships and managing B2B enterprise clients.
- Strong analytical profile, capable of supporting arguments and decisions based on data, translating performance data and insights into objective and clear messages and presentations.
- Experience in working with and leading/influencing multidisciplinary teams (Product, Engineering, Business Analytics, Marketing, CS, etc.) on time-sensitive tasks in a fast-paced environment.
- Fluent English (written and spoken).
Differentiators
- 360-Degree View: Ability to identify commercial performance development levers, combined with a deep understanding of the product infrastructure to influence evolutions.
- Previous experience in the payments market, digital solutions, and/or financial technology (fintech) is a plus.
- Experience in managing relationships aiming to identify new business opportunities and enhance the value proposition.
- Availability for in-person meetings with clients and partners in São Paulo, when necessary.
Location for this opportunity (City, Country)
- São Paulo, Brazil
- Campinas, Brazil
Our Benefits
- Chance of earning equity at Nubank
- Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
- Public Transportation Commuting Benefit (Vale-Transporte)
- NuCare – Psychological, Financial and Legal Assistance Program
- Life Insurance
- Medical Plan
- Dental Plan
- NuLanguage – Language Course Program
- Nucleo - Our learning platform of courses
- Extended Parental Leave
- Daycare Allowance
- Parental Consultancy
- Work-from-home Allowance
- Gym Partnerships
- 30 days of paid vacation
- Relocation Assistance Package, if applicable
Work Model for this Role
- Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
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