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Sr. Quality Assurance Analyst

Remote (United States)

Keep Growing with Nutrafol

We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You:

Nutrafol is searching for a Senior QA Analyst who is a strong, hands-on tester with a proven ability to quickly identify bugs and quality issues. Our ideal candidate combines technical know-how, critical thinking, speed, and relentless attention to detail to ensure deliverables are top quality. You should be comfortable testing rapidly changing features, identifying issues others may miss, and clearly communicating defects to product managers and developers.

We are a highly motivated, collaborative, fast-moving team with an entrepreneurial spirit and bias for action. If you're interested in joining a dynamic, creative, and innovative company, then this may be the perfect opportunity for you!

This is a remote role based in the United States and reports to the SVP, QA and Technology.

Responsibilities:

  • Manually test the Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change
  • Find, clearly report, and track bugs and other defects in Jira, working in close collaboration with the QA lead, product managers, and developers to solve issues
  • Ability to quickly understand testing tasks and follow through on testing in a timely manner
  • Test ecommerce site across desktop, mobile, and tablet viewports and devices, as well as test across different browsers 

Requirements:

  • 5+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment
  • Strong attention to detail and exceptional communication skills (oral and written)
  • Good knowledge of JIRA and other QA/development tools
  • Good understanding of Agile workflow and development methodologies
  • Experience working with multidisciplinary teams of developers, designers, product managers, and testers
  • Passionate about the customer experience, and what can be done to improve it 
  • Understanding of regression testing and Progressive Regression Mapping
  • Recent hands-on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve overall testing efficiency

Interview Process:

  1. Talent Acquisition Interview
  2. Hiring Manager Interview
  3. Team Interview
  4. Finalist Interview
  5. Background/Reference Checks
  6. Offer
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

Salary Range:

$110,000 - $125,000 USD

Perks & Benefits

  • Fully remote work experience
  • Comprehensive medical, dental, and vision package, including FSA program
  • 401K with employer match
  • Quarterly Bonus Program
  • Flexible PTO
  • Two company-wide wellness breaks every day
  • Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
  • Monthly wellness stipend
  • Monthly internet stipend
  • Monthly cell phone stipend
  • Annual learning & development stipend
  • Free meditation app membership (Headspace)
  • Free Nutrafol subscription
  • Pet insurance discounts and benefits

 

California residents may review our CCPA notice here. 

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Candidates who have previously been employed at a Unilever-owned company are still eligible for employment with Nutrafol, and we invite you to apply.

If you are a current employee at a Unilever-owned company, as part of the process, we ask that you consult with your HR partner regarding your interest in a role at Nutrafol before, or at the point of applying. They will be sure to notify our team of your application.

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As set forth in Nutrafol’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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