Director of Hospice

Why NVNA & Hospice?

Join a team that boasts an impressive track record of excellence in delivering top-tier home health, hospice, wellness, and public health services to our valued patients and community.

Our non-profit organization is a continued recipient of five-star patient experience ratings with the Centers for Medicare and Medicaid Services, the highest achievement possible. We are proud to be ranked as a Top 100 Women-Led Business in Massachusetts by Boston Globe Magazine and The Women’s Edge.

Today, NVNA and Hospice is a vibrant agency serving 27 communities and providing 120,000 patient visits per year with a staff of 331—including 123 nurses—and a reputation for excellent care, efficiency, flexibility, and innovative thinking.

We continue to uphold our values of community, high-quality services in a safe environment of care, integrity, professional development, respect and caring, excellent customer service, and employee well-being. We are neighbors helping neighbors.

What will you be doing:

We are looking for an experienced, talented, and compassionate Director of Hospice for a full-time position located in our Norwell office.

The Director of Hospice is responsible for the day-to-day operations and strategic direction of the department including growth and financial performance. You will provide quality leadership that supports the mission, strategy and business objectives of our organization. The Director of Hospice establishes, implements, and evaluates goals and objectives for hospice services that meet and promote our standards of quality and contribute to the total growth of the organization.

What will you do:

• Maintain full responsibility of the overall functions of the financial areas and cost controls of the department, adhere to fiscal and accounting policies
• and procedures and manage expenditures in a fiscally responsible manner.
• Provides quality leadership that supports the mission, strategic and business objectives of the organization; creates a dynamic environment that
• promotes quality care through supervision and professional development
• Provides supervision, guidance and direction to the department in all matters relating to the delivery of community-based services to assure that quality
• standards are maintained and clinical metrics are achieved.
• Completes written performance evaluations of clinical managers and conducts annual performance reviews per agency guidelines.
• Demonstrates the ability to make decisions independently which benefits the organization as a whole, based on key issues.  Works for solutions that are
• mutually beneficial to both agency operations and employees.  Uses own knowledge and experience as well as other resources as necessary to make logical
•  decisions and solve problems.
• Collaborates on the development, implementation and monitoring of agency programs, practice protocols, standard operating procedures and adherence to compliance. 
• Collaborates on the evaluation of programs and services, recommends techniques and procedures that will result in efficient utilization of personnel & resources.

What we’re looking for in you:

• Bachelor’s degree required; Master’s degree preferred.
• 8+ years community health experience.
• 5 years of Management and Supervisory experience.
• Recent Hospice experience is a plus.
• Knowledge of Hospice regulations and eligibility required.
• Superior leadership, interpersonal and emotional intelligence skills.
• Excellent communication skills, both verbal and written.
• Strong organizational, decision-making, problem-solving and time management skills.
• Excellent analytical ability.                                 
• Proficient computer skills; Word, Excel, Power Point and Outlook.                 
• Working knowledge electronic medical record required, Brightree / MatrixCare a plus.
• Ability to handle work under pressure.
• Proficient team collaboration
• Maintain confidentiality and independent judgement

What's in it for you?

• Medical, Dental and Vison Benefits
• Company paid Life Insurance and Long-Term Disability
• Generous Paid Time Off Package
• 401 (k) match program
• Tuition Reimbursement and Scholarship Program
• Mileage Reimbursement (in field positions only)

Please Note: *Full Benefits available for positions with 30+ hours

*Limited Benefits available for positions with 20+ hours

*Per Diem roles do not offer Benefits

VACCINE REQUIREMENTS: NVNA and Hospice requires full vaccination for Covid-19 and flu as a condition of employment. An exception to this mandatory requirement can be requested.

NVNA and Hospice complies with applicable federal and state civil rights laws and does not discriminate, exclude people or treat them less favorably because of race, color, creed, religion, national origin (including limited English proficiency and primary language), sex (including sex characteristics, including intersex traits, pregnancy, or related conditions, sexual orientation, gender identity and sex stereotypes), age, disability (including mental illness and substance abuse disorders), genetic material, veteran status, communicable disease, natural or protective hairstyles or any combination, thereof with regard to admission, access to treatment or employment.