Human Resources Generalist

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.

The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future.  The NYISO’s Human Resources department invites applications for a full-time Human Resources Generalist to join our team.

The Human Resources Generalist, partnering with Human Resources Managers will perform specialized duties in different disciplines within the HR function; providing high-level support in the administration of human resources programs. In addition to providing support the HR Generalist will manage special projects assigned by the VP of Human Resources.  

This role will support the team in the functional areas of Performance Management and Succession Planning. This role will take an active lead in the implementation of a new performance management system and updating processes.

ESSENTIAL DUTIES and RESPONSIBILITIES 

• Advise management on the formulation and administration of plans and policies for Human Resources activities, ensuring consistent application of HR programs and practices.
• Serve as a liaison with internal business groups to complete tasks as related to assigned functional areas.
• Provide comprehensive administrative support throughout the entire employee life cycle, including recruiting, onboarding, promotions, transfers and termination.
• Process HR related expenses and contribute to budgeting efforts.
• Assist in the development, revision, communication, and implementation of Human Resources policies, procedures, and related process documentation.
• Draft and distribute clear, effective HR communications to employees
• Provide cross-coverage and backup support for other HR Generalists across functional areas, adjusting priorities based on workload demands and seasonal cycles.
• Assist with or participate in professional development sessions, trainings, or seminars to support continuous learning and compliance requirements.
• Uphold all compliance standards and confidentiality requirements, including OFCCP, DOL, and internal HR policies, and maintain accurate, audit-ready records.
• Maintain effective working relationships with applicable vendors and partners (e.g., benefits, recruiting, internal business units, and HR service providers) and coordinate issue resolution as needed.
• Perform additional duties as assigned.

JOB SPECIFICATIONS BY FUNCTIONAL AREA

The job specifications below describe additional duties required depending on the functional area(s) assigned. These specifications supplement (and do not replace) the Essential Duties and Responsibilities, and Additional Requirements in this description.

Performance Management & Succession Planning Support

• Support HR Management with employee relations matters as assigned, including intake, documentation, and meeting coordination.
• Coordinate and track performance management cycle activities and succession planning activities including timelines, communications, and required documentation.
• Track and analyze succession plans and employee relations case trends across business units
• Assist with the coordination and documentation of the Dual Career Path Program
• Contribute to presentations and trainings on Performance Management and Succession Planning.
• Draft and/or maintain written summaries, process guides, and employee communications with attention to accuracy and confidentiality

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

• Bachelor's degree (BA, BS) in relevant field from a four-year College or University or a combination of education and applicable experience.
• Minimum of 3 years of Human Resources experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Professional certification such as PHR or CPC certification is preferred.

ADDITIONAL REQUIREMENTS

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as percentages; ability to apply concept of basic algebra, budgeting. Exceptional attention to detail and commitment to data accuracy.

TECHNOLOGY SKILLS

Strong Microsoft Office skills, particularly Excel (formulas, data analysis, charting) and PowerPoint (presentation development).

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated critical thinking skills; ability to recognize situations in which independent administrative judgment should or should not be exercised. Demonstrated organizational skills necessary for prioritizing multiple demands; ability to effectively maintain shifting priorities..

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks.  The employee is occasionally required to reach with hands and arms.  The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.  Contact with staff and public will occur.  Travel may be required to attend and/or conduct meetings, conferences and training.­­­­­­­­­­­­ This position may require work on nights, weekends or holidays.

At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.