Software/Firmware Program Manager

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We’re made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let’s get building. 

Job Title:  Software/Firmware Program Manager

Location: Taiwan, Taipei

Workplace Type: On-site

JOB SUMMARY

We are seeking a highly skilled and detail-oriented Software/Firmware Program Manager to oversee and coordinate the development, deployment, and support of software and firmware projects. This role bridges the gap between technical teams and stakeholders, ensuring timely delivery, quality, and alignment with organizational goals.

RESPONSIBILITIES

• Program Planning and Management:
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop and manage detailed project plans, timelines, and budgets.
• Track program progress and ensure adherence to milestones and deadlines.
• Cross-Functional Collaboration:
• Act as the main point of contact between internal teams, external vendors, and stakeholders.
• Facilitate clear and open communication to resolve roadblocks and align on priorities.
• Technical Oversight:
• Collaborate with engineers to review technical designs, implementation, and validation.
• Support bug tracking and resolution processes.
• Risk Management:
• Identify potential risks and develop mitigation strategies.
• Monitor and address issues proactively to minimize project disruptions.
• Reporting and Documentation:
• Provide regular status updates to leadership and stakeholders.
• Maintain comprehensive program documentation, including specifications, testing results, and change logs.

QUALIFICATIONS

• Education:
• Bachelor’s degree is required. Majoring in Computer Science, Electrical Engineering, or a related field is a plus.
• Project Management Professional (PMP), Certified Associate in Project Management (CAPM), and/or other accredited project or program management certifications. 
• Experience:
• 5+ years of experience in software/firmware development or program management.
• Proven track record of managing cross-functional projects in a technical environment.
• Experience in embedded systems, IoT, or hardware/software integration is preferred.
• Skills:
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Familiarity with firmware development, testing, and deployment processes.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in project management tools (e.g., JIRA, Confluence, SmartSheet).
• Ability to manage multiple projects simultaneously in a fast-paced environment.
  
  

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: 

• We care a lot
• We speak up
• We do what we say

• We are curious and aren’t afraid to try
• We take accountability
• We apply what we learn

• We are in this together—win or lose
• We lift each other up
• We value every voice

• We make it efficient
• We reduce friction
• We keep things user-friendly

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.