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Tupande Senior Export Logistics Coordinator

Nairobi, Kenya

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Kenya program, founded in 2006, is our second largest. We operate under the farmer brand Tupande, serving over one million farmers and employing 2200 staff. We aim to transform every farming community in Kenya by delivering sustained food security and pathways to prosperity. tupande.co.ke.

About the Role

You will manage end-to-end export operations to ensure that goods leave our facilities and reach international vendors on time, within budget and in full compliance of all agreed regulations; including safety standards.

You will be a part of the Market Access (Soko) team and will report directly to Export Logistics Specialist. This role is based in Nairobi and is hybrid.

Responsibilities

Export Operations and Coordination

  • Plan, organize, and oversee the entire export process from order placement to delivery at the destination.
  • Coordinate with production, warehousing, and procurement teams to ensure accurate order fulfillment.
  • Liaise with freight forwarders, carriers, and third-party logistics providers to schedule shipments.
  • Track shipments, resolve delays, and ensure smooth cargo movement.

Documentation & Compliance

  • Prepare all required export documentation (invoices, packing lists, bills of lading, certificates of origin, export licenses)
  • Ensure compliance with international trade laws, customs regulations, and organizational policies.
  • Maintain accurate records of shipments for audit and reporting purposes.
  • Stay updated on changes in export/import regulations, customs procedures, and trade agreements.

Customer & Stakeholder Management

  • Act as the primary contact for clients regarding export logistics inquiries.
  • Provide updates to customers on order and shipment status.
  • Resolve customer complaints, shipment issues, or documentation errors promptly.
  • Develop relationships with shipping agents, port authorities, and regulatory agencies.

Cost & Performance Management

  • Negotiate shipping rates and terms with carriers and freight forwarders to optimizecosts.
  • Monitor freight costs, customs duties, and tariffs to control budgets.
  • Analyze export logistics performance and recommend process improvements for efficiency and cost savings.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 3+ years of experience in Supply chain, with at least 2 years focusing on Exports.
  • Proficient in export management systems and tracking tools.
  • Proficiency in building complex formulas and functions in Google Sheets to support data analysis and reporting.
  • Language requirement: English is required. Working knowledge of Swahili is also useful.

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Kenya.

Application Deadline

02 February 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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