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Tupande Orders and Compliance Coordinator

Sagana,Kenya

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Kenya program, founded in 2006, is our largest. We operate under the farmer brand Tupande, serving 830,000 farmers and employing 4,000 staff. We aim to transform every farming community in Kenya by delivering sustained food security and pathways to prosperity. tupande.co.ke.

About the Role

To ensure that orders are processed accurately and on time while maintaining strict compliance with organizational policies, legal requirements, and quality standards. This role links order management, documentation, and regulatory adherence across the supply and value chain.

Responsibilities

Order Management: Receive, review, and orders accurately into the system.

  • Track orders from placement to delivery, ensuring timely fulfilment.
  • Communicate order status updates to stakeholders.

Compliance & Documentation: 

  • Ensure all orders comply with company policies, contracts, and regulatory requirements (e.g., export/import rules, licensing, tax regulations).
  • Prepare, verify, and maintain accurate records (invoices, packing lists, customs papers, quality certifications).
  • Conduct routine audits of order and shipment files to ensure data integrity and compliance.
  • Coordinate with quality assurance and legal teams to manage non-compliance issues.

Coordination & Reporting:

  • Liaise with stakeholders to ensure smooth order flow.
  • Track KPIs related to order accuracy, timeliness, and compliance.
  • Generate regular reports on order performance and compliance metrics.
  • Recommend process improvements to enhance efficiency and reduce errors.

Risk Management:

  • Identify and escalate risks related to order fulfilment or regulatory breaches.
  • Support internal and external audits with required documentation. 

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • Strong planning and organizational skills.
  • Excellent communication and coordination abilities.
  • Proficient in export management systems and tracking tools.
  • Analytical mindset for cost projections and performance tracking.
  • Ability to manage multiple priorities and work under pressure.

Preferred Start Date

As soon as possible

Job Location

Sagana, Kenya

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Kenya.

Application Deadline

14 April 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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