QA Technical Lead

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We are seeking a highly motivated and experienced QA Technical Lead to build and lead our QA practice.The ideal candidate will be an experienced, highly skilled Quality Assurance leader that will champion quality for our technology product. We're on a path to build the world's most impactful, fully-automated and holistic financial advice solution, and we need your help to deliver it to as many people as possible.

About Octopus Money

At Octopus Money, we’re on a mission to make money advice accessible to all – because the right advice can turn your life dreams into reality.

The facts are alarming: half of Brits reach retirement age without enough money to live the life they want, financial stress is a leading cause of poor mental health and only 8% of us have access to 1-to-1 advice.

There’s plenty of information out there, but most of us just wish that someone we trust would tell us what to do with our money!

With Octopus, you get a personalised plan and a friendly expert to help you make it happen. We combine advisers, coaches and technology to understand your situation and recommend the right steps for your savings, investments, pensions and more. Then, we make it easy to invest in a custom portfolio, managed by experts.

We believe everyone deserves personal, 1-to-1 advice with their money.

The role and opportunity 

Join our dynamic team as a Quality Assurance Tech Lead and grow our QA practice, establish our QA processes, implementing best practices, and ensuring the delivery of high-quality, reliable software to our customers. This is a pivotal role requiring a strategic thinker with hands-on technical expertise, collaborative leadership skills, and the ability to communicate QA best practices in an approachable, yet impactful manner at all levels of seniority.

Day to day you will:

• Act as a QA advocate across the technology division, promoting a quality-first mindset
• Build, mentor, and lead a high-performing QA team, fostering a culture of collaboration, continuous improvement, and ownership
• Collaborate closely with Product Managers, Developers, DevOps, and other stakeholders to ensure quality is embedded throughout the development and delivery process
• Communicate effectively with both technical and non-technical audiences regarding QA activities, findings, and risks
• Define and establish QA processes, standards, and metrics for all stages of our lean software development lifecycle
• Identify and introduce appropriate QA tools and technologies to optimize efficiency and effectiveness
• Build and maintain a robust automated testing framework
• Establish and track key quality metrics, providing regular reports and insights to stakeholders

About You

Collaborative and a great team player
We’ve built a great team of top performers, and you’ll need to work with others from across the business to identify problems, agree solutions and implement changes

Problem solver at heart with an analytical mindset
You should be someone who gets excited by complex problems and can find creative ways to solve them no matter what your level of knowledge and experience with the subject matter. You should be able to digest complexity and develop a plan to move forward, without losing sight of the important details.

Goal driven and not afraid to get stuck in
We like to set ambitious goals and find creative ways to hit them, even if that means rolling up our sleeves and doing manual tasks before we’ve managed to fully automate them. You should have a bias towards action and getting things done.

Knowledge and Experience required

• Deep experience in a QA leadership role, with a track record of building and scaling QA practices within a web-based SaaS environment
• High EQ - a team player that can build great relationships with other teams, communicate with empathy and learn from feedback
• Strong proficiency in automated testing tools and frameworks (e.g., Cypress, Playwright, Selenium)
• Deep understanding of software testing methodologies, principles, and best practices
• Experience with security testing principles and tools
• Experience with Agile development methodologies (Scrum, Kanban)
• Proven experience as a people leader (of at least 2 people), preferably in a fast-paced environment
• Able to work three days a week onsite at our London office #li-hybrid

Nice to have (but not essential)

• Previous experience with Playwright
• Familiarity with the AWS Cloud Platform
• Experience using languages like Go, Python, JavaScript or TypeScript
• Delivering QA processes to ISO27001, SOC2, or similar standards
• Knowledge of financial services
• ISTQB or other relevant testing certifications
• Educated to Bachelor's or Master's degree level in Computer Science, Engineering, or related field

Interested? Let us know by submitting your CV, hitting the apply button, and we'll be in touch!

In return for your contribution we offer a base salary of £90,000 - £110,000 DOE + benefits

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Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

About Octopus Group
Octopus is a group of companies which invests in the people, ideas and industries that will help to change the world. We collectively believe that the companies serving two of our most important needs – our financial wellbeing and our planet’s future – are failing. And we want that to change. We want everything we do, whether that’s in financial services or energy supply, to have a positive impact on the people it touches. The energy supply business - Octopus Energy is the #1 rated UK energy supply business, and the only one to be recommended by Which? three years in a row.

Perks & Benefits

Make a difference
We're on a mission to help millions of people improve their finances. Seeing the impact we can make on our client's lives is deeply rewarding, and motivates the whole team to keep doing more to improve our service. Our client feedback is extremely positive, with a rating of 4.8 out of 5 on Vouchedfor.

Flexible working
We currently operate a hybrid model which is a mix of office and remote. You'll have the option of working from home 2 days per week (Monday and Friday) with the remainder from our central London office in Holborn.

Work from anywhere
We give an 18 day work from anywhere allowance to swap out the on site days or take some time working from another country. NB - Due to compliance regulations this does not apply to individuals that give regulated financial advice.

Join a great team
We're a diverse team with decades of experience in financial services and a proven track record. We believe in treating everyone with transparency and respect.

Rapidly grow your career
We believe in hiring people who are better than us, and giving them opportunities to achieve great things. As we continue to scale up, there will be opportunities for ambitious new joiners to demonstrate their skills and take on bigger roles.

Share incentive plan and team bonus
Being part of Octopus we benefit from the group share incentive plan. In addition, for those who are not commission based we offer a team bonus provided we meet our team goals.

Pension, enhanced parental leave, private medical insurance & other perks
As an Octopus Money employee you'll get access to a company pension, enhanced parental leave, PMI, day off for your birthday and other benefits to make sure you're healthy and happy, now and in the future! 

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We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated.

We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require support completing your application please contact Luke Stepney, Head of Talent at applications@octopusmoney.com