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Assistant General Manager-Overnight Operations

Moonachie, New Jersey, United States

About Us

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

Assistant General Manager - Overnight Operations - Moonachie, NJ
Schedule: Overnight Shift (Approximately 10:00 PM – 6:00 AM); Sunday-Thursday

$80,000-$90,000

About Us

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. 

About the Role:
We are seeking an experienced and strategic Assistant General Manager (AGM), Overnight Operations, to oversee the full scope of our overnight last-mile delivery operation. Reporting directly to the General Manager, you will lead overnight warehouse and driver operations, ensure safety, optimize performance, drive operational efficiency, and maintain our commitment to a 95 %+ delivery success quality rate. This role is ideal for a leader with deep operational expertise who thrives in fast-paced, high-growth logistics environments and who can drive cross-functional collaboration to deliver outstanding results.

Key Responsibilities:

  • Lead, manage, and develop all overnight operations teams, including drivers, dispatch, and warehouse associates.
  • Own all overnight operational KPIs, including delivery success rate, safety metrics, on-time departures, and route efficiency.
  • Drive continuous improvement in routing efficiency, driver productivity, and warehouse throughput.
  • Develop and enforce operational SOPs to ensure safety, compliance, and consistent execution.
  • Manage real-time overnight operations, addressing escalations, vehicle issues, and route adjustments.
  • Partner with daytime leadership, inventory, and customer support teams to ensure seamless 24-hour operations.
  • Oversee recruiting, onboarding, training, and retention of overnight associates and drivers.
  • Monitor labor costs, overtime, and productivity to achieve labor efficiency targets.
  • Foster a culture of safety, accountability, and high performance through coaching and regular feedback.
  • Analyze operational data and dashboards to identify trends, solve problems, and implement improvements.

Basic Qualifications:

  • 4+ years of experience in operations leadership, with at least 2 years managing both drivers and warehouse teams in a last-mile or logistics environment.
  • Proven track record of managing safety, compliance, and operational KPIs.
  • Strong understanding of last-mile delivery logistics, routing optimization, and fleet management.
  • Experience managing large hourly workforces and frontline supervisors.
  • Excellent leadership, communication, and team-building skills.
  • Proficiency in operations management systems, routing software, and productivity tools.
  • Ability to work and lead overnight shifts reliably.

Preferred Qualifications:

  • 5+ years of leadership experience in last-mile delivery, e-commerce fulfillment, or transportation operations.
  • Experience in high-volume urban delivery markets.
  • Proficiency with delivery technology platforms such as Onfleet, Routific, or similar.
  • Strong financial acumen, with experience managing labor budgets and operational P&L elements.
  • OSHA, DOT, or other relevant safety certifications.
  • Lean, Six Sigma, or continuous improvement certifications.
  • Bilingual (English/Spanish) is a plus.

 

What you’ll love about Odeko:

  • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
  • Competitive compensation, healthcare benefits, and opportunity for equity
  • Other great perks -  Full lists of benefits available upon request

 

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

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