SVP, Sales
About Us
Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
Odeko is hiring an SVP of Sales to accelerate revenue growth across both foodservice distribution and technology solutions. This leader will shape the go-to-market (GTM) strategy – including customer segmentation, value proposition, and positioning – coach the current sales team, and ensure consistent execution of sales plans. The SVP of Sales will also take a direct role in advancing major opportunities and must have the agility to expand beyond coffee shops into new verticals.
Key Outcomes (First 12–18 Months)
- GTM Strategy: Define customer segments, sharpen Odeko’s value proposition for each, and ensure consistent messaging across the sales team, including Regional Sales and Enterprise Sales.
- Accelerate Revenue Growth: Deliver faster growth across distribution and technology solutions. This should come from a combination of winning new doors and increasing share of wallet.
- Pipeline and Conversion: Maintain strong pipeline coverage, improve win rates, and shorten sales cycles.
- Tech Adoption: Increase attach rate and usage of Odeko’s platform across multiple customer types.
- Forecast Accuracy: Provide reliable forecasts that support leadership and board planning.
- Team Development: Raise team performance through coaching, deal reviews, and clear expectations.
Responsibilities
- Develop and refine GTM strategy focused on segmentation, value proposition, and cross-vertical positioning.
- Lead and coach the sales team to achieve bookings, expansion, and margin targets.
- Personally engage in top opportunities to advance late-stage deals and secure wins.
- Run a consistent sales process, including pipeline reviews, forecast calls, and win/loss analysis.
- Partner with Marketing and Product to align messaging, campaigns, and product positioning with customer needs across multiple verticals.
- Identify opportunities for expansion into adjacent segments and build a repeatable approach to enter new markets.
- Track performance metrics and adjust approach based on data.
Qualifications
- 12+ years of sales experience with exposure to both food and SaaS or tech-enabled solutions.
- Experience creating GTM strategies with focus on segmentation, value proposition, and customer messaging.
- Highly analytical and hands-on with ability to use data to diagnose opportunities.
- Ability to adapt GTM approach to new customer segments and verticals.
- Understanding of restaurant and distributor decision-making processes.
- Strong skills in forecasting, pipeline management, and CRM use.
- Comfortable working directly with customers and senior leadership.
- Comfortable in a fast paced, fluid start-up environment with the ability to create structure.
Location & Travel
- Remote (U.S.); travel 30–50% to customers, team meetings, and industry events.
What you’ll love about Odeko:
- Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
- Competitive compensation, healthcare benefits, and opportunity for equity
- Other great perks - Full lists of benefits available upon request
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
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