Project Manager

About OfficeSpace: 

OfficeSpace is the AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.  

Project Manager- What You’ll Do:

• Directly interface with new clients across multiple countries in order to create project plans and prioritize tasks across various departments and skill sets around client software implementation project goals.
• Manage all implementation processes including project  progress tracking, metrics, implementation to production 
• Utilize Salesforce to create project cases and tasks and ensure the right members of the team are assigned tasks in a timely manner.
• Oversee multiple concurrent software implementation projects from inception through completion while ensuring all projects remain within the agreed-upon timeline and scope.
• Maintain effective communication with all relevant project stakeholders including setup and support personnel, learning and development, and client success teammates.
• Train clients on how to use the application and assess clients’ training needs to consider them when providing training.
• Participate in continuous process improvement and innovation meetings and communications with the project team.

The Skills, Experience, and Mindset Required:

• Progressive experience in a client-facing role requiring a high level of individual responsibility and sound business judgment where an aptitude for improving customer satisfaction and developing a strong relationship is successfully demonstrated.
• Experienced in using various technology platforms and applications used for documentation including Salesforce, Google suite, project management platforms, and other related systems.
• Degree, certificate, or prior experience in management, project management, agile/scrum, computer science, or another relevant field is highly preferred, but not required.
• Excellent communication skills with the ability to quickly build relationships with new clients, establish expectations, and participate in regular client check-ins.
• C1 – C2 English level according to the CEFR or equivalent.

Why OfficeSpace?

• High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence.
• Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes.
• Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success.
• Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally.
• Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient.
• Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward.
• Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel.
  
  OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.