Director of Revenue Operations

About OfficeSpace: 

OfficeSpace is the AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.  

Ideal candidates are strategic operators with a bias for impact: highly analytical, obsessed with clarity, and comfortable getting their hands dirty with systems and data. You’ve led lean teams, worked in high-velocity environments, and know how to prioritize without perfect inputs. 

• 5–8+ years of Revenue Operations Leadership or Commercial Strategy experience in B2B SaaS 

About the Role 

We’re hiring a Head of Revenue Operations to be the operational bridge between our go-to-market (GTM) strategy, operating cadence, and financial plan. This leader will own our forecast process, drive annual planning execution, and oversee the RevOps operating system that enables us to scale toward $100M+ ARR. 

As a business partner to Sales, Customer Success, Marketing, and Finance leaders, you’ll bring analytical rigor and operational clarity to critical GTM decisions. You’ll manage a lean team of 3 in a player/coach capacity—rolling up your sleeves to build models and dashboards while also developing talent and enforcing discipline. You’ll collaborate closely with the GTM Systems team (which reports outside of RevOps) to ensure process, data, and automation enable speed and accuracy, but this role will not directly own systems. 

 

Outcomes in the First 12 Months 

• Operating cadence: Refine the weekly, monthly, quarterly, and Q+1 forecast and monthly KPI/QBR rhythms with clear owners and artifacts; 95% hygiene compliance on currentquarter opps (close date, stage, amount). 

• Dashboards & definitions: Develop a set of 8-10 key dashboards for executive use and to run the front-line sales meetings/ business. Create a metric dictionary; reduce timetopublish weekly dashboards to <30 minutes. 

• Team Development: Develop team capabilities (Sr. Manager, Analyst, Customer Ops Manager) with clear responsibilities and career pathways. 

• Automation: Implement 3–5 n8n/SFDC workflow automations that shift RevOps into 25% time or less spent on Run the Business core activities (e.g., lead and ticket routing, forecast hygiene, commissions inputs). 

• AOP operationalization: Coverage/quota design in place for January kickoff; attainment tracked by segment/product/region. 

Core Responsibilities 

• Forecasting & Reporting: Own the company-wide forecast process; run weekly cadence; reconcile with Finance; ensure alignment with Sales and CS. 

• Annual Planning (AOP): Lead coverage, quota, territory, and compensation design in partnership with Finance and GTM leadership and execute on-time rollout to GTM teams. 

• Business Partnering: Act as an operational advisor to GTM leaders, turning data and insights into actionable decisions. 

• Operating System: Run weekly, monthly, and quarterly GTM cadences; maintain dashboards and inspection processes. 

• Commissions Operations: Oversee commissions process with accuracy, timeliness, and compliance. 

• Team Leadership: Lead and coach a lean team of 3, balancing delegation with hands-on execution. 

• Project Management: Drive cross-functional projects (AOP execution, GTM motion changes, efficiency initiatives) from scoping through delivery. 

• Collaboration with GTM Systems: Partner with GTM Systems leader and admins on CRM/CPQ roadmap, automation priorities, and data hygiene without direct ownership. 

 

What You Bring 

• 5–8+ years in RevOps Management or combination of RevOps/ Finance, Sales Strategy, or Commercial Ops in B2B SaaS. 

• Proven track record of owning the forecast process with Finance and GTM leadership. 

• Hands-on operator comfortable in SFDC dashboards/reports, Excel/Sheets modeling, and defining data hygiene standards. 

• Experience leading AOP execution: coverage, quotas, comp design, territory assignments. 

• Strong project management skills—able to scope, prioritize, and deliver urgent requests and strategic, cross-functional initiatives on time. 

• Demonstrated success managing and developing small, agile teams while rolling up your sleeves. 

• Experience presenting to and collaborating with executive leadership and investors/PE partners. 

• Nice to haves:  

• Exposure to pricing, comp planning, or deal desk. 

• Familiarity with Clay, n8n, or comparable automation tech stack. 

• Light SQL or BI experience (Looker, Tableau, Power BI). 

 

How You Work 

• Player/coach: lead by example, balancing hands-on execution with team leadership. 

• Business partner mindset: build trust with GTM leaders; enable better decisions through data and clarity. 

• Operational discipline: set cadences, enforce hygiene, and drive accountability. 

• Change agent: adapt quickly, prioritize ruthlessly, and deliver results without perfect inputs. 

• Analytical clarity: simplify complexity; focus on insights that drive action. 

• • Collaborative: partner with Finance, GTM Systems, and field leaders to align execution with strategy. 

Why OfficeSpace?

• High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence.
• Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes.
• Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success.
• Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally.
• Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient.
• Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward.
• Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel.
  
  OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.