Executive Assistant

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

 

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

 

About the Client

The client is a mission-driven company that designs and sells innovative mobile cooking solutions used by schools, libraries, hospitals, food banks, and community organizations across the United States. Our focus is on getting kids excited about real food through hands-on, practical cooking experiences. We are looking for an experienced Executive Assistant to support the Founder by managing their calendar and communications, coordinating logistics, and enhancing operational efficiency as we enter a critical growth phase.

Responsibilities

• Own and manage the Founder’s calendar, including daily priorities, meetings, and reminders.
• Act as gatekeeper and triage the Founder’s inbox to prioritize high-priority items.
• Coordinate invoicing follow-ups and ensure invoices are tracked and paid on time.
• Manage customer communications post-sale, including shipping updates and check-ins.
• Handle customer service coordination for issues like missing items and shipment problems.
• Prepare and send templated communications related to orders and support.
• Coordinate logistics for conferences, including travel and exhibitor requirements.
• Document and organize processes, SOPs, and shared files for improved clarity.

Requirements

• Proven experience as an Executive Assistant or high-level Virtual Assistant supporting a founder or executive.
• Strong critical thinking skills and ability to work independently.
• High level of technical comfort with Google Workspace and related tools.
• Excellent written communication skills for customer-facing and internal messages.
• Highly organized with strong follow-through and attention to detail.
• Comfort in creating and maintaining SOPs and processes.
• Ability to manage multiple priorities without constant direction.
• Professional demeanor and confidence working in a fast-paced environment.

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1450, depending on experience
• 13th month pay
• Up to 150% of one month's salary contingent on quarterly performance scores.
• Comprehensive HMO policy, including dependents.

 

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.