Account Manager - Medical Education
About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations; and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team.
About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team.
In medical education, our approach is founded on expertise that combines biomedical science, learning theory and behaviour change to create impactful medical and professional education.
We’re ‘Scientifically Grounded, Creatively Driven’.
About the Role
We are seeking a highly motivated and experienced Account Manager to join us. As an Account Manager, you will be responsible for managing client relationships, overseeing project execution, and ensuring the successful delivery of high-quality medical education programs. You will work closely with a talented team of medical writers, creative designers, and project managers to bring innovative educational initiatives to life.
There are several ongoing initiatives within Ogilvy Health outside of client work that you can choose to get involved in including our culture and social team and our various fantastic DEI groups, created to champion diversity in the industry, our agency and our work.
You will discover that we are a very friendly, non-hierarchical, eclectic team, bound together by a desire to do the best work of our lives.
Benefit from a hybrid work model that maximizes both collaboration and focused work. Join us in the Manchester Campus on Tuesdays and Thursdays for agency updates, campus events and socialising with your fellow colleagues. The other three days are yours to work from wherever you're most productive. While the current expectation is for two days in the office, we anticipate these days will increase in line with the needs of the role and the business. Rest assured, you'll be given at least three months' notice of any changes to the required in-office days.
What You’ll Do
You are the linchpin that connects our client's needs with the agency's capabilities, ensuring the successful delivery of impactful medical education programs.
- Client Management: Build strong client relationships, understand their objectives, and proactively identify opportunities for growth
- Project Leadership: Oversee medical education projects from initiation to completion, ensuring on-time, on-budget delivery of high-quality programs.
- Team Management: Lead and support project teams (medical writers, designers, etc.) to achieve project goals.
- Financial Oversight: Develop and manage project budgets, track expenses, and identify opportunities to improve profitability.
- Content Quality: Ensure the scientific accuracy and regulatory compliance of all educational materials.
- Business Growth: Support business development efforts by identifying opportunities to expand client relationships and participating in proposals and presentations.
What You’ll Need
- Previous experience in a client services role within a medical education / medcomms agency, with well honed project and client management skills.
- Financial & Regulatory Expertise: Strong financial acumen (budgeting, SOWs) and understanding of pharma regulations.
- Strategic & Analytical Thinker: Ability to develop strategic plans, solve problems, and identify new business opportunities.
- Excellent Communicator: Exceptional communication, presentation, and interpersonal skills for client and team collaboration.
- Proactive & Client-Focused: A proactive, results-oriented approach with a strong commitment to client satisfaction
How We’ll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.
Benefits
- Private Medical Cover OR Monthly Leisure Allowance (£45!) OR Dental Cover
- 25 days annual leave, plus a day off for your birthday and a paid volunteering day
- Access to our excellent Employee Assistance Programme (EAP) provided by Lifeworks
- Access to a range of fantastic resources in our L&D Academy
- A dedicated Culture Committee who keep us entertained throughout the year with a range of inclusive sociable events - we like to have fun!
- 1:1 coaching to support your personal and professional development
- A generous pension scheme, with contributions matched up to a total of 17.5% (i.e. you pay in 7%, Ogilvy Health pays in 10.5%)
- Take advantage of season ticket loans, cycle-to-work scheme, property rental assistance, and generous employee discounts.
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.
We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.
We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.
If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.
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