Back to jobs

Account Group Supervisor

New York, New York

OGILVY HEALTH: WE INSPIRE PEOPLE AND BRANDS TO IMPACT THE WORLD

Guided by this vision, Ogilvy Health, part of WPP, combines borderless creativity, scientific precision and cultural fluency to build healthcare’s most influential movements. We drive measurable impact and category-defining growth for brands ready to shape what’s next. Our approach is powered by fearless creativity that dares to be different, sparks emotional connections, and inspires action, ensuring cultural resonance. Scientific precision translates complex data into stories that resonate, while our impact-obsessed mindset focuses on delivering real-world outcomes.

For more information on us, visit OgilvyHealth.com, or follow Ogilvy Health on LinkedIn, Instagram, Facebook, X, and Threads.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the Role

As an Account Group Supervisor, you are a pivotal ambassador for our agency, serving as a trusted day-to-day partner to our clients in the dynamic pharmaceutical advertising space. You will expertly manage client relationships with our HCP digital AOR clients, anticipate their short- and long-term needs, drive omnichannel projects, and proactively address issues by collaborating with both clients and internal agency teams. This role requires a blend of leadership, client-focused problem-solving, executional prowess, and a commitment to partnering closely with multiple client stakeholders and internal resources. You'll drive client growth by guiding them towards innovative solutions, ensuring seamless execution of work, challenging existing conventions, and embracing creative ideas that differentiate and elevate their brand in the healthcare market. You will ensure the delivery of impactful and strategically aligned promotional programs, partnering closely with your cross-functional team.

What You'll Do

Client Leadership & Account Management:

  • Serve as a primary client contact on an HCP-focused account, building strong, lasting relationships and understanding their business, brand objectives, and strategies.
  • Anticipate client needs and opportunities, proactively presenting innovative solutions beyond the immediate scope of work (SOW).
  • Lead team and client meetings with defined objectives, ensuring actionable outcomes and clearly communicating the agency's point of view (POV).
  • Provide strong leadership for both client and agency cross-functional teams, fostering a collaborative and productive environment.
  • Manage client relationships, expectations, and deliverables, ensuring client satisfaction and successful project outcomes.
  • Partner with senior account and strategy leadership to develop brand plans and present to clients.
  • Participate in all relevant client meetings (e.g., PRC, POA/sales/training, extended team, advisory boards), representing the agency's perspective and expertise.
  • Foster strong collaboration, communication, and interpersonal skills within the team and across all departments.

Strategic Planning & Execution:

  • Contribute to strategic development and ensure all promotional activities align with agreed-upon strategic direction, brand objectives, and client policies.
  • Develop tactical plans and project briefs with an eye on market dynamics, brand strategy, innovation, and client guidance.
  • Review creative work to ensure it is on strategy and meets client expectations, offering recommendations.
  • Flag any changes in project scope to clients with a clear POV about necessity and recommendations for budget reallocation.
  • Ensure project momentum by working closely with internal teams to produce the best possible work, adhering to agency quality standards and attention to detail.
  • Stay abreast of competitive trends, industry initiatives, and conduct client research to provide forward-thinking POVs to clients.
  • Uncover opportunities for value-added ideas to problem-solve, influence client decision-making, and grow the business.

Financial Management:

  • Establish and manage annual budgets and staffing plans to support client and agency needs.
  • Review monthly and quarterly financial tracking reports with Finance leads and present reports to client brand management.
  • Monitor monthly and quarterly financials to ensure the achievement of financial targets and milestones.
  • Manage project budgets, weekly, monthly, and quarterly financial reports, and annual SOW.

What You'll Need 

  • 6+ years of experience in Advertising, with a strong preference for HCP advertising, digital marketing, and passion for psychiatry and neurology.
  • Proven ability to build strong client relationships and effectively problem-solve, with the ability to command a room with confident and clear communication.
  • Demonstrated high degree of digital acumen and a deep understanding of the customer experience.
  • Prior internal team and client management experience.
  • Excellent communication skills, both verbal and written, with experience presenting strategic and tactical plans.
  • Exceptional client engagement skills, including proactive and vocal communication, meeting management, presentation development and delivery, and responsiveness to questions/issues.
  • Strong financial management skills, including experience with project budgets, financial reports (weekly, monthly, quarterly), and annual SOW.
  • Ability to collaborate effectively across disciplines and departments.

How We'll Support You

We celebrate our people fully, enthusiastically, and unhesitatingly. We’ll empower you with the tools you’ll need to succeed and provide the autonomy to seek out new paths and better ways of doing things. You’ll be supported by colleagues who are experts in their disciplines, drawn from across our network. We are committed to providing opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

#LI-SP1

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details.

Pay Range

$75,000 - $180,000 USD

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...

Your privacy is important to us, you can find out more information on how we handle your data for recruiting purposes in our Privacy Notice

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Ogilvy Health US’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.