Senior Account Manager

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

KEY RESPONSIBILITIES: 

• To be ultimately responsible for ensuring work is produced on time and within budget 

• To assist other departments with forward planning on future projects 

• To have a thorough working knowledge of all agency systems 

• To have a thorough understanding of the client’s business and the major factor/s trends shaping their market(s) 

• To be the client’s port of call for all administrative issues 

• To be the agency team’s first port of call for all questions relating to client issues 

• To build relationships with clients based upon trust/mutual understanding 

• To foresee any client issues/questions or internal resourcing issues before they arise. 

• To be the creative teams’ main day to day contact, providing direction on creative briefs and generating enthusiasm/trust from the team with which they work 

• To be a sound judge of creative work and is able to coherently argue the case for working being on or off brief appropriate 

• To oversee the production of all campaigns produced 

• Should master a range of presentation techniques and considers the most appropriate and inspiring way to sell each piece of work 

• Should keep abreast of the latest and best creative work across the industry 

• To Manage the agency’s billing system, helping the team overcome any problems that may arise 

• To help to improve profitability by thinking of ways to cut down on costs incurred running accounts 

• To ensure the agency responds to any financial queries within 48 hours 

• To overcome any difficulties in getting creative work out on time 

• Should have a solid knowledge of all digital, social and campaign issues such that, if necessary, cost saving solutions can be proposed 

• To ensure that creative team/traffic manager/production manager/media are all on the same wavelength throughout a project and are aware of each other’s deadlines 

• Should have a deep understanding of consumer motivations/behaviour patterns in the marketplace 

• To help the Account Director and Planner to develop a rigorous and insightful  advertising strategy 

• Should have the ability to contribute to well thought out, single-minded, inspiring creative briefs.  This is a joint responsibility with the Account Planner and Account Director 

• To make an active contribution to the promotion of Brand Stewardship amongst clients 

• To work closely with the media planner to produce inspiring and unusual media strategies that provide a showcase for the agency’s creative work, whilst delivering against specified coverage/frequency targets 

• To ensure the whole media team is regularly appraised of the status of all ongoing projects 

• To delegate effectively and appropriately to their reports/other departments/ their Account Director 

• Regular client contact – call before called 

• Successful relationships with Client middle management 

• Creation and Management of project timelines 

• Writing simple briefs on communication projects 

• Assisting Account Director in briefing creative 

• Managing Internal Creative presentation sessions 

• Ongoing direction for creative and managing creative enthusiasm 

• 360 process management 

• Estimate generation & Invoice management 

• Profitability improvement through estimate and invoice management 

• Monthly brand updates for Sr. Management 

• Career management of juniors – Appraisals 

• Generating and presenting category environment reviews 

• Monthly interpretation of sales and distribution information 

• Managing fortnightly meetings with media agency 

• Demonstration of clear ATL, BTL, TTL, social and digital communications knowledge through cross channel recommendations 

• Innovative solutions on client management and associated tasks 

QUALIFICATIONS: 

• A Bachelor's degree with 4-5 years of experience working within the advertising agency world 

• Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies. 

• An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels 

• Years of hands-on experience managing & mentoring teams, including direct reports as well as cross-functional teammates 

• A glass-half-full outlook that contributes to an already ridiculously-strong company culture, and healthy business 

• A sense of pride in their work and a willingness to always go the extra mile for colleagues, clients and the agency.  

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.