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Account Manager

London, United Kingdom

Department: Ogilvy One Experience B2B + B2C

Location: London

Contract type: 12 months FTC

Full Time/Part time: Full Time​

Reporting into: Account Director 

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

 In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

We have a fantastic opportunity for an experienced Account Manager to join one of our Top 10 accounts.

Samsung is a high performing team, where everyone plays to their strengths delivering award-winning campaigns. We have developed strong client relationships which spans over 2 years working with their UK B2B, European B2B projects that spans Strategy, Creative, Advertising, Channel and Product marketing, Social & Influencer, CRM, Events and Measurement.

There is a need for the person who will take up this role to lead projects from start to finish, including building client relationships, taking responsibility for strategic and creative output as well as all aspects of delivery, including scoping, time management, resourcing, and final outputs.

The role sits within our Ogilvy One experience practice and requires collaboration with the wider Ogilvy capabilities in Advertising, PR and Influence, and Consulting. 

In this manager position, you will play a pivotal role in developing client relationships grounded in trust and mutual respect. Your role will inspire teams, foster innovation, and orchestrate impactful product marketing channel enablement and wider marketing campaigns. With your finger on the pulse of industry trends, you will drive the evolution of our brand's offerings and seize strategic growth opportunities.

 

Your expanded role entails ensuring all product marketing activity to delivered to the highest standard and execution, ensuring seamless on-time delivery. Effective communication will be instrumental in cultivating a strong partnership that maximises creative potential and achieves shared objectives. Embracing a culture of agility and innovation, you will optimise processes and champion a continuous improvement mindset. 

 

Your contributions will shape the trajectory of our clients' success and reinforce Ogilvy's position as a global creative leader and their strategic and creative partner. Together, we will fuel business growth while fostering a collaborative, inclusive, and innovative organisational culture.

 

You’ll be responsible for:

 

• Managing all aspects of product marketing channel enablement and product marketing campaigns, keeping the Client Partner informed and seeking support where needed
• Establishing and building relationships internally with Strategy, Creative, Programme Management, Account Management, Design, Multi-media, Tech, Production and Finance as well as other Samsungroster agencies
• Building strong collaborative relationships with junior and middle management clients
• Taking briefs and working with the Account Director and the wider team to define a project approach
• Managing project delivery, including client presentations, internal WIPs, managing all deliverables aligned with the agreed timeline, resourcing, and final output of deliverables
• Having commercial client conversations around scope change and knowing when to escalate
• Managing all aspects of project processes, from scoping, estimation, timelines, SOW documentation, status reports, meeting scheduling, identifying scope creep, budget tracking to invoicing (Depending on the project remit, you might have support of a Project Director 
• Working with and learning about the agency Wider Capabilities –PR, Advertising and Brand, Social and Influence, and Consulting
• Understanding Ogilvy’s process and the overall production landscape
• Understanding client challenges and their business landscape
• Working to anticipate upcoming needs and hurdles and providing ideas to mitigate
• Identifying areas where we can add additional value and work with the Account Director and capability leads to develop proposals for additional remit
• Developing case studies at the end of projects
• Assisting with the onboarding of new Ogilvy team members and Samsung clients
• Populating regular status reports, and circulating regularly as required with key actions

 

You’ll be expected to

• Be passionate about championing creative excellence in agency work, prioritising meticulous attention to detail and precision in presentation
• Cultivate an environment that encourages the exploration of creative boundaries and visionary thinking 
• Adopt an open and adaptable mindset towards industry trends, ensuring our approach remains relevant and fresh
• Foster a creative atmosphere that aligns the client's perspective with the agency's profitability objectives
• Promote diversity and inclusivity to nurture a creative environment that embraces a spectrum of perspectives
• Ideally be interested in tech and developments in AI to inform client campaigns. Stay abreast of examples where technology took a creative idea to the next level
• Stay abreast of the latest developments in creativity, marketing, and industry trends
• Facilitate collaboration and inclusiveness by valuing and integrating diverse viewpoints from team members
• Provide strategic counsel to clients, aligning their goals with effective campaign strategies
• Collaborate in crafting presentations that compellingly showcase the agency's capabilities and expertise
• Keep the team well-informed about relevant project information, current trends and insights to facilitate informed decision-making
• Act as a brand ambassador, embodying and propagating agency values and culture
• Optimise operational efficiency by refining processes, evaluating resourcing against scope and workflows for superior outcomes

 

We’re looking for someone who

 

• Is an experienced AM with at least 2 years’ experience working within an advertising / marketing agency (agency experience essential for this role)
• Is credible and confident to manage and deliver complex projects across diverse platforms and integrated channels, being the client’s ‘go-to’ on all project aspects
• Can quickly on-board new clients (all work is project-based), grasp key client objectives and challenges and take complex client offerings, simplify them and help develop strategic and creative propositions that cuts through
• Someone who likes to make things happen and can help shape great strategy and creative with the support of senior craft leads
• Demonstrates the ability to manage project execution from strategic inception to flawless implementation, ensuring client expectations are met and exceeded along the way
• Is a self-starter, interested in getting close to the client, enjoys developing relationships and can collaborate on the fly
• Can effectively collaborate with cross-functional teams to ensure the everyone works to their strengths to drive the success of integrated campaigns
• Works well under pressure – able to navigate changes in client priorities
• Has great attention to detail but also has a helicopter view
• Is super organised and can manage complexity across a range of projects running in parallel
• Is commercially minded, effectively managing project profitability, margin and who can have challenging commercial conversations with clients
• Understands semantics – Samsung is very specific about their brand language
• Has exceptional interpersonal skills to get the best out of diverse teams
• Has a keen eye for incremental revenue opportunities
• Is experienced in crafting presentations and presenting/articulating creative ideas and project approaches to clients. Naturally, someone with excellent verbal and written communication skills

Join our team in the role of Account Manager, where you will manage impactful creativity and cultivate client relationships for the UK & Europe. Shape campaigns and champion innovation.

How we help you Thrive:    

•  25 days annual leave + 1 Volunteer Day 
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

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Voluntary Equal Opportunities Questions (UK)

At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion.  We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.

In order to help us achieve this and hold ourselves accountable for progress and monitor our efforts, we invite you to answer the following questions. You are not required to answer any of them, as they are entirely voluntary. They will also not be viewable to those interviewing you as part of your application or candidate profile. If you choose to answer, please know that all data is stored separately, used in aggregate for reporting purposes and handled as per GDPR regulations. 

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