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Account Manager

London, United Kingdom

About Ogilvy 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

 In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year

 

About the Role:

We're in search of an adept Account Manager with considerable experience (preferably within the B2B space, who’s used to managing integrated projects within a forward-thinking agency). The core focus will involve liaison with our US based clients to understand the nature of the ask, build out the scope of the project, oversee the development of materials and get involved overseeing the development of the project strategy, supporting research, creation of messaging houses, creative production and all other aspects needed to deliver first class work.   

With a substantial background in project management, your pivotal responsibility will entail ensuring the flawless execution of projects, starting from initial client briefings to delivering final assets.  

Leveraging your extensive expertise, you'll navigate intricate project landscapes skilfully, offering astute guidance to cross-functional teams for meticulous adherence to project milestones. Your proficiency in resource alignment, whether fostering collaboration among creative minds or coordinating technical specialists, will foster an environment conducive to translating ideas into tangible results.   

Your strategic insight and dependable judgment will propel projects seamlessly, adapting to evolving needs and unforeseen challenges while consistently aligning with broader business objectives.  

We’re looking for a person our client will believe in and trust to deliver exceptional work.  

The client 

Our client is a leading global payment technology company, one of the largest in the world, with a significant global presence. They operate across traditional payment service lines, such as credit, debit, and pre-paid card services. However, they are increasingly focused on expanding their footprint through new services and embracing new network opportunities. This includes expanding services to include new payment flows for commercial organizations or governments, enabling digital identity services, and embedding services into new app services. 

The work we do for this client covers B2B and B2B2C marketing, building out product propositions to support new product expansions, building sales enablement toolkits, go-to-market plans, and the creation of advertising, activation, internal comms, digital assets, social, and content 

 

What You’ll Do:

Efficient Resource Coordination: Act as the linchpin between different agency departments, synchronising resources effectively for optimal project execution.   

Holistic Project Oversight: Supervise the seamless execution of integrated projects ensuring impeccable completion.   

Proficient Project Management: Exhibit expertise in managing project setup, scoping, budgeting, and resource coordination while comprehensively grasping the client's business model.   

Relationship Building: Foster robust relationships with project teams, the commercial division, and the PM Lead. Proactively address resource allocation concerns and meticulously monitor project finances.   

Risk Management and Collaboration: Identify and mitigate potential project risks, ensuring smooth delivery by deftly collaborating with multi-agency teams.   

Industry Awareness and Meeting Arrangement: Stay abreast of industry-standard project tools, processes, and platforms. Strategically organise meetings to ensure comprehensive team participation.   

Exemplary Documentation: Maintain the highest standards of professionalism, precision, and excellence across all project documentation.  

Ownership: Demonstrate 'you've got this' at every stage.  

 

What You'll Need 

Research: Demonstrate expertise in how to generate insight and understanding around a topic using research skills and tool available - we're looking for an original thinker that is curious and intrigued to learn more and uncover insights to help steer interesting directions.  

Strategic: Building on your research, we want you to input into the 'thinking' behind the solution, working with our strategy team your point of view matters - we want you to confident and well enough informed to contribute to the direction of projects.  

Familiarity with Project Management Systems: In-depth knowledge and practical experience using various project management software and platforms. Competence in utilising these tools for efficient project planning, task allocation, progress monitoring, and team collaboration.   

Stakeholder Management Skills: Strong proficiency in managing diverse stakeholders, including clients, team members, senior management, and external partners. Skills in establishing and maintaining effective relationships pivotal for project success and client satisfaction.   

Quality Assurance and Continuous Improvement: Focus on implementing and refining quality assurance methodologies within project delivery processes. Establish protocols for ongoing review and enhancement of project outcomes and workflows.   

Decision-Making: Demonstrate the ability to manage crises efficiently and make well-informed decisions under pressure, sustaining project momentum while adeptly handling unforeseen challenges. 

Join our team in the role of Account Manager, where you will spearhead impactful creativity and cultivate client relationships on a global scale. Shape campaigns and champion innovation. 

 

Benefits 

  • 25 days annual leave + 1 Volunteer Day 
  • Bupa Healthcare
  • Enhanced Maternity, Adoption and Shared Parental Leave
  • We have a Flexible Working Model with core working hours: 10am – 4pm
  • A 1.5:1 Matching Pension Structure
  • Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
  • Season Ticket Loan and Cycle to Work Scheme
  • Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

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Voluntary Equal Opportunities Questions (UK)

At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion.  We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.

In order to help us achieve this and hold ourselves accountable for progress and monitor our efforts, we invite you to answer the following questions. You are not required to answer any of them, as they are entirely voluntary. They will also not be viewable to those interviewing you as part of your application or candidate profile. If you choose to answer, please know that all data is stored separately, used in aggregate for reporting purposes and handled as per GDPR regulations. 

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