Account Manager

Department: Advertising
Location: London
Contact type: 12-month fixed term contract 
Full Time/Part time: Full Time
Reporting into: Business Director 

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role: 

An Account Manager is a vital part of the team, confidently managing projects from start to finish and ensuring the smooth delivery of exceptional work. You’ll act as the bridge between clients and internal teams, you’ll build strong relationships and keep everything on track. With a deeper understanding of the creative process and how it connects to client strategy, you’ll take ownership of your projects, ensuring they meet both creative and commercial objectives.

You’ll need to be proactive, adaptable, and solutions-focused, with the ability to juggle multiple priorities while maintaining high standards.

You’ll be the person who keeps the team moving forward, being the agency connector and delivering work that makes a real impact.

This role sits within Ogilvy's B2B practice, working on a global telecoms account. The work spans integrated digital campaigns with a core focus on paid and organic social, digital display, email, web and thought leadership/editorial content - and an understanding of how each channel works together to serve the client's broader commercial ambitions.

You'll be part of a close-knit team, supported by a Business Director and Project Director and working alongside strategists, creatives and wider agency functions.

Beyond the work itself, we're looking for someone with a genuine ambition to grow - this is a role for someone who wants to build a long-term career and make their mark, not just pass through. Experience in B2B marketing is a welcome advantage, though not essential - above all, we want someone sharp, hard-working and genuinely curious about the world their clients operate in.

Key Responsibilities: 

• Be the client’s trusted partner – Build and maintain productive relationships with junior and mid-level clients, acting as their go-to person for updates, problem-solving, and advice.
• Be the creative advocate – Ensure the work aligns with client strategy and objectives, while also pushing for creative excellence. Facilitate collaboration between creatives, strategists, and producers to bring campaigns to life.
• Be commercially savvy – Manage project budgets, ensuring financial targets are met. Work closely with the finance team to track spending and flag any potential issues.
• Be the project leader – In collaboration with your Project Director, take ownership of developing small to medium scope’s and fees, agree overall timings and allocation of resource.
• Be adaptable – Tailor processes to suit the needs of each project, ensuring high-quality delivery even in the face of changing priorities.
• Be operationally strong– Set up projects across all key platforms (Wrike & Workday), organise project kick off meetings and align key internal stakeholders.
• Be analytical – Assess project performance, identify areas for improvement, and proactively seek feedback to refine your approach.
• Be the problem-solver – Tackle challenges head-on, finding innovative solutions to ensure projects stay on track and deliver results.
• Be the challenger – Question and challenge strategies to ensure they go deep enough and aligned with the client’s goals. Push creatives to go beyond “good enough,” ensuring the work is bold, impactful, and aligned with client objectives.

Key Skills:

• A meticulous eye for detail and a proactive, problem-solving mindset
• Strong organisational skills and the ability to juggle multiple projects 
• A collaborative approach – working with creatives, strategists, producers, and clients to bring campaigns to life
• A client-first mindset, always advocating for what the client needs and ensuring their objectives are met
• Excellent communication skills to build strong relationships with clients and internal teams.
• A balance of creative and commercial thinking, ensuring work is both impactful and aligned with client objectives.
• A natural curiosity to seek feedback, refine processes, and improve outcomes.
• A passion for delivering exceptional work that solves client challenges and drives results.
• Stay adaptable and open-minded, keeping up with industry trends to ensure our approach remains relevant and current. 
• Ability to develop, design and build effective presentations for client work/ presentations and pitches.

How we help you Thrive:   

• 25 days annual leave + 1 Volunteer Day 
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.