Account Manager
Job Title: Account Manager, Medical Communications (Ogilvy Health UK)
Full time: 37.5 hours per week
Location: London or Manchester UK (Hybrid Working)
Join Ogilvy Health UK, an agency consistently recognised for its excellence in medical communications! We're proud to hold the #1 position in PMLiVE's 2025 Top 40 UK healthcare agency rankings. Our dedication to creative and strategic work recently earned us 8 gold awards at The Creative Floor Awards in 2025, solidifying our status as the top-awarded agency in EMEA!
The Opportunity
This is a pivotal role within our medical education team, offering exposure to a broad range of impactful medcomms work. Due to continued growth and significant client activity, you'll step into a fast-paced environment managing diverse projects. You'll contribute to accounts working across various therapy areas and stages of the product lifecycle, from pre-launch strategy to post-market support. This role offers substantial future potential within a leading agency, collaborating with integrated internal teams and global colleagues.
If you're looking to lead key initiatives, drive strategic delivery, and contribute to impactful health communications, this is your chance to shine.
What You'll Do
As an Account Manager, you will be instrumental in the smooth running and strategic growth of key client accounts. Your responsibilities will include:
- Project Leadership: Lead the delivery of diverse medical and commercial communications projects, ensuring they meet strategic objectives, timelines and budgets.
- Client & Team Coordination: Provide project management support, coordinate internal integrated teams and support account leads in client relationships.
- Content Oversight: Oversee the content development process, ensuring scientific accuracy and compliance.
- Collaboration & Efficiency: Work closely with colleagues across various project teams and therapeutic areas to ensure optimal project delivery, alignment and efficiency.
- Financial Stewardship: Manage project financials, including budgeting, forecasting, reconciliation and supporting client invoicing conversations.
- Mentorship: Provide ongoing support and training to more junior team members assigned to the account.
What You'll Bring
We're looking for a passionate and skilled Account Manager with:
- Dedicated experience already gained within a medical communications / medical education agency.
- An understanding of the pharmaceutical industry and the drug development process (pre and post-launch).
- Proven project management expertise within a highly regulated pharmaceutical environment.
- Experience across a broad range of medical communications project types, consistently delivering to time and budget.
- In-depth experience liaising with top-tier global clinicians and other healthcare professionals, always within permitted guidelines.
- Expertise in collaborating with diverse pharmaceutical client functions (e.g., Medical Affairs, Marketing, Research and Development, Legal/Regulatory, Procurement).
- Working knowledge of and strict compliance with key industry guidelines (e.g., ABPI, Sunshine Act, or relevant regional equivalents).
- In-depth knowledge of the content development process and pharmaceutical company approval systems (Medical, Legal, Regulatory).
- Demonstrated ability to oversee financial management of projects, including budgeting, forecasting, reconciliations, and client financial discussions.
Benefits & Culture
Join a friendly, non-hierarchical, and eclectic team united by a shared commitment to doing the best work of our lives (it's one of our values!). Beyond client work, you'll have opportunities to engage with our vibrant culture and social teams, and contribute to our fantastic DEI initiatives, championing diversity across our agency and industry.
We offer a flexible working hybrid model: 2 /3 days in the office (all-agency anchor days for collaboration and socialising) and the remaining days working remotely from wherever you work best.
- 25 days holiday + your birthday off and a paid volunteering day - after 2 years service you can purchase up to an additional 5 days per year
- Enhanced parental leave
- A generous pension scheme - you pay in 4% we pay 6%, following probation contributions are matched up to 10.5% (17.5% in total)
- Choose from either Private Medical Cover (Bupa from day one) OR Dental cover OR a monthly leisure allowance of £45 to spend on your health & wellbeing
- A fantastic Employee Assistance Programme provided by Telus which offers brilliant support, expert advice and specialist counselling
- Help at Hand - quick free access to a remote GP, mental health support, physio or a medical 2nd opinion
- Free 1-2-1 Coaching - online coaching for your professional or personal growth provided by Thrive Partners
- A comprehensive Learning & Development programme
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.
We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.
We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.
If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.
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