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Senior UX Researcher
Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
What You’ll Be Doing
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Identify research opportunities with product managers, product designers, content designers, and/or data analysts
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Build research panels and continuous user feedback loop.
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Generate research roadmaps and secure consensus from stakeholders on scope and deliverable timelines
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Lead and execute a variety of qualitative and quantitative research projects from planning to facilitation to reporting
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Communicate research insights in credible ways to help teams understand the needs of our users
What We Look For In You
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Bachelor's degree with at least 5+ years of experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making
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Solid understanding of primary qualitative and quantitative research methodologies such as usability tests, interviews, surveys, card sorting, tree testing, and know when these are best used. Additionally, you combine these with data sources like product data and support tickets to understand user needs holistically.
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Excellent communication and facilitation skills, including educating the team about user research
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Strong problem-solving skills and ability to work autonomously in a fast-paced work environment
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Candidates with more experience will be considered as Senior UX Researcher
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Experience working with product teams (PM, Design and more)
Nice to Haves
- Knowledge and interest in the blockchain and fintech industry
- Bilingual in Mandarin or Turkish
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we would love to tell you in the process!
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