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Fraud Risk Investigator
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
You will be joining our Second Line Risk Management team and play a critical role in safeguarding the company against internal and external fraud threats. This role is also ideally suited for individuals with a background as a police or intelligence officer.
What You’ll Be Doing
Internal Fraud Investigations:
- Conduct thorough investigations into internal fraud cases and other security incidents on the exchange
- Collaborate with company risk, information security, and legal and compliance teams to address and mitigate fraud risks
- Conduct thorough investigations into cryptocurrency-related fraud transactions
- Analyze transaction patterns (clusters), link related entities, and provide detailed reports on findings
- Analyze transaction data, user activity, and other relevant information to identify patterns and potential threats
- Interview internal and external individuals to gather information and evidence realted to the investigations
Customer Account Takeover Investigations:
- Investigate incidents of customer account takeovers or attempted takeovers
- Develop and imeplement strategies to prevent future occurrences
Collaboration with Global Law Enforcement:
- Work closely with law enforcement and regulatory agencies, particularly in HK, Malaysia and Singapore, to investigate and resolve both internal and external fraud incidents
- Serve as the primary point of contact for law enforcement an regulatory agency inquiries and investigations
Enhancing Systems and Policies:
- Utilize insights and learnings from fraud investigations to recommend and implement enhancements to company systems and policies
- Advocate for continuous improvement in fraud prevention and detection mechanisms
What We Look For In You
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Previous experience as a police or intelligence officer is required.
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Strong understanding of risk management practices, particularly in a financial or cryptocurrency context.
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Proven experience in conducting fraud investigations and collaborating with legal and compliance teams.
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Excellent communication and collaboration skills, with the ability to work effectively with internal teams and external law enforcement agencies.
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Knowledge of the regulatory environment in Hong Kong, Malaysia, and Singapore is highly desirable.
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Excellent analytical and problem-solving skills.
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Strong understanding of various cryptocurrencies and blockchain technologies
Nice to Haves
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Confidence in working within a matrixed structure, collaborating on projects across teams and departments to achieve broader hiring and company objectives
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A passion and belief in Blockchain and Cryptocurrency
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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