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Fraud Risk Investigator
Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the Opportunity
You will be joining our Second Line Risk Management team and play a critical role in safeguarding the company against internal and external fraud threats. This role is also ideally suited for individuals with a background as a police or intelligence officer.
What You’ll Be Doing
Internal Fraud Investigations:
- Conduct thorough investigations into internal fraud cases and other security incidents on the exchange
- Collaborate with company risk, information security, and legal and compliance teams to address and mitigate fraud risks
- Conduct thorough investigations into cryptocurrency-related fraud transactions
- Analyze transaction patterns (clusters), link related entities, and provide detailed reports on findings
- Analyze transaction data, user activity, and other relevant information to identify patterns and potential threats
- Interview internal and external individuals to gather information and evidence realted to the investigations
Customer Account Takeover Investigations:
- Investigate incidents of customer account takeovers or attempted takeovers
- Develop and imeplement strategies to prevent future occurrences
Collaboration with Global Law Enforcement:
- Work closely with law enforcement and regulatory agencies, particularly in HK, Malaysia and Singapore, to investigate and resolve both internal and external fraud incidents
- Serve as the primary point of contact for law enforcement an regulatory agency inquiries and investigations
Enhancing Systems and Policies:
- Utilize insights and learnings from fraud investigations to recommend and implement enhancements to company systems and policies
- Advocate for continuous improvement in fraud prevention and detection mechanisms
What We Look For In You
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Previous experience as a police or intelligence officer is required.
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Strong understanding of risk management practices, particularly in a financial or cryptocurrency context.
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Proven experience in conducting fraud investigations and collaborating with legal and compliance teams.
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Excellent communication and collaboration skills, with the ability to work effectively with internal teams and external law enforcement agencies.
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Knowledge of the regulatory environment in Hong Kong, Malaysia, and Singapore is highly desirable.
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Excellent analytical and problem-solving skills.
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Strong understanding of various cryptocurrencies and blockchain technologies
Nice to Haves
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Confidence in working within a matrixed structure, collaborating on projects across teams and departments to achieve broader hiring and company objectives
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A passion and belief in Blockchain and Cryptocurrency
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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