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Senior Product Manager, Messaging & Notification
Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the Team
As part of the Growth Product Group, the Messaging & Notification Product team is dedicated to driving global user and community growth through innovative instant messaging and social connection based products and services. We are seeking a Senior Product Manager with a creative mindset and hands-on experience to join our dynamic team. In this role, you will be responsible for researching, ideating, designing, developing, and launching messaging and notification products. You will collaborate closely with cross-functional teams, including product, engineering, business, and customer service, to consolidate messaging and notification service requirements, identify user growth opportunities, and translate them into scalable product capabilities for various internal and external scenarios.
What You'll Be Doing:
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You will help to build consumer-facing messaging and notification products to empower user acquisation, activation, retention and internal community development;
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Work with product designers, researchers, engineers, AI, data analytics teams to turn user needs into scalable products and strategies.
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Establish success metrics, data tracking, feedback collection, and issue escalation workflows for continuous iteration.
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Develop and execute go-to-market plans, implement viral user acquisition strategies, and coordinate with cross-functional teams for seamless product launch.
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Conduct regular user interviews, market research and competitor analysis to continuously identify product iteration opportunities.
What We Look For In You:
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Bachelor’s degree or higher in Software Engineering, Information Systems, Product Design, or a related field
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3-5 years of experience in Product Management and/or Product Design in platform and consumer-facing products, with a focus on user growth and private domain traffic strategies
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Proven ability to design and manage products within the messaging & notification application ecosystems (e.g. Telegram, Whatsapp, WeChat, Lark, Seatalk, mini-programs, bots) and social network platforms.
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Ability to act independently, take initiative and thrive in a dynamic, fast-paced team environment.
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Solid understanding of the full product development lifecycle and business, ability to write high-quality PRD.
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Proven project management skills and the ability to communicate effectively with content, design, engineering teams to resolve any project obstacles.
Nice to Have
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Extensive experience in the Crypto and Web3 industries, with a deep understanding of Crypto and Web3 mindsets and behaviors, and a strong awareness of industry trends.
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Strong data-driven mindset with the ability to abstract complex business processes and apply rigorous logical thinking for product iteration and optimization.
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Deep understanding of product commercialization and operation in the retail and internet industries.
Perks & Benefits:
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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