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Risk Manager, Operational Resilience

Singapore, Singapore

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
 
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. 
 
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
 
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
 

About the Opportunity

We are seeking a highly motivated Operational Resilience Risk Manager with a strong background in Business Continuity Management and proven experience engaging with stakeholders in Technology. The role sits within the Technology Risk function under the Global Operational Risk Management (ORM) team and operates as part of the Second Line of Defence (2LOD).
You will be responsible for continuously refining and scaling the Operational Resilience program, guiding first-line of defence (1LOD) execution, and providing independent risk challenge.
You will be a key member of OKX's Global Risk team, helping to shape and scale the firm’s Operational Resilience and Technology Risk programs. You’ll work closely with stakeholders across Engineering, Product, Risk, Compliance, Internal Audit, Legal, Finance, and HR. You will play a pivotal role in developing and implementing a comprehensive risk management program, focusing on the governance of Operational Resilience and Technology Risk programs.
The ideal candidate is a self-starter with a genuine drive to get things done, who can lead programs and rally stakeholders effectively. You will have a solid understanding of Business Continuity Management (BCM) frameworks based on Critical Business Services (CBS) and experience working with stakeholders in technology risk. The role reports to the Senior Risk Manager, Technology Risk.

What You’ll Be Doing 

  • Refining and scaling the 2LOD Operational Resilience program, and working effectively with 1LOD teams to assess and manage their resilience and business continuity capabilities.
  • Oversee Global & Local BCPs (Business Continuity Plans) and exercises as 2LOD, ensuring alignment with the Operational Resilience Policy and relevant regulatory requirements.
  • Collaborate with internal stakeholders across the company to proactively identify, escalate, assess, and mitigate technology risks, ensuring adherence to the Global Technology Risk Policy.
  • Providing oversight of Technology Incidents and Issues, and partnering with 1LOD stakeholders to enhance related processes and ensure effective oversight.
  • Supporting the Technology Key Risk Indicators (KRIs) definition, monitoring, and reporting.
  • Advocate and support the implementation of Risk Management frameworks for technology stakeholders, serving as a trusted advisor for the first line.
  • Stay up to date on emerging trends and regulations in the digital asset space, proactively identifying and addressing new risk considerations.
  • Lead other targeted initiatives to strengthen OKX's technology & operational risk posture.

What We Look For In You 

  • Fluent in Mandarin Chinese, with the ability to communicate technical concepts clearly in both written and verbal forms.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Minimum 5 to 8 years of experience or more in Operational Resilience or BCM management, with experience engaging with stakeholders in Technology Risk.
  • Experience within fintech, crypto, blockchain, and/or cloud-native companies is preferred.
  • Proven track record in project and stakeholder management.
  • Strong foundation and knowledge of Operational Resilience regulations, including DORA, MAS BCM Guidelines, UK FCA requirements, and other regulators in the markets where OKX operates.
  • Knowledge of industry best practices and frameworks for BCM and Technology Risk (e.g. ISO 22301 and ISO 27001).
  • Excellent communication and presentation skills, with the ability to tailor reports for diverse audiences.
  • Demonstrated ability to collaborate effectively across all levels of a global organization.
  • Comfortable working in a dynamic, fast-paced, and evolving environment, with a proactive approach to pilot initiatives and continuous improvement.
  • Relevant certifications, such as ISO 22301 Lead Implementer, Certified Business Continuity Professional (CBCP), or Certified Information Security Manager (CISM), are advantageous.

Perks & Benefits 

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!

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