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Payroll & Benefits Manager

San Jose, California, United States

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
 

About the Opportunity

We are seeking a hands-on Payroll & Benefits Manager with strong experience managing benefits programs as they directly intersect with payroll execution, leave scenarios, and compliance risk. This role requires deep operational ownership, attention to detail, and the ability to independently reason through complex benefits–payroll scenarios in a fast-paced environment.
 

What You’ll Be Doing

  • Own day-to-day benefits administration with a strong focus on payroll-impacting events, including new hires, terminations, leaves of absence, and benefit election changes.
  • Serve as critical support and backup for Payroll to ensure accurate deductions, proration, arrears handling, retroactive adjustments, and final paycheck compliance.
  • Manage benefit programs including medical, FSA, 401(k), and other offerings, ensuring proper effective dating, tax treatment, and payroll alignment.
  • Support complex leave scenarios (paid, unpaid, partial schedules) and understand how leave status affects earnings, deductions, and final pay.
  • Review and reconcile payroll and benefits data each pay cycle; identify discrepancies and resolve issues proactively.
  • Manage Open Enrollment end to end, including system configuration, payroll feeds, employee communication, and post-enrollment reconciliation.
  • Support audits and compliance activities, including 401(k) audits, vendor reconciliations, and documentation readiness.
  • Partner with HRIS, Payroll, and external vendors while retaining internal ownership of process accuracy and risk management.
  • Respond to employee inquiries related to benefits, deductions, leave impacts, and final pay with clarity and confidence.
  • Identify process gaps and drive improvements to controls, documentation, and workflows to reduce operational risk.

What We Look For In You

  • 5+ years of experience in Benefits, Payroll, or HR Operations, with clear ownership of benefits processes that directly impact payroll.
  • Strong understanding of how benefits elections flow into payroll deductions, including effective dating, pre-tax vs. post-tax handling, arrears, and retroactivity.
  • Experience supporting leave of absence scenarios and understanding their payroll implications.
  • Comfortable operating in an execution-heavy environment with frequent changes and ambiguity.
  • Highly detail-oriented with strong judgment around compliance, accuracy, and risk mitigation.
  • Confident, employee-facing communicator able to explain complex pay and benefits issues clearly.
  • Experience with HRIS and payroll systems (e.g., ADP, bswift) 
  • Bachelor’s degree preferred.

 

Perks & Benefits

  • Competitive total compensation package
  • Hybrid role – required to be on-site Tuesday, Wednesday, and Thursday in our downtown San Jose office
  • Comprehensive healthcare schemes for employees and dependents
  • Wellness programs, team events, and employee engagement initiatives
  • L&D opportunities and professional development support
  • More that we love to tell you along the process!
 

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
The salary range for this position is $133,000 - $158,000
 
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered.
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

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