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Product & Strategy Director

Australia; Sydney, New South Wales, Australia

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Opportunity

  • We're looking for a commercially-minded Product & Strategy Director to shape and grow the OKX product offering in Australia.
  • This is not a traditional Product Manager role with ownership of engineering teams, sprint planning, or technical delivery. Instead, you’ll sit at the intersection of product strategy, customer engagement, and commercial growth, helping ensure our global product offering succeeds locally.
  • You'll work closely with sophisticated traders, institutional customers, and global Product teams to understand customer needs, design solutions using the existing OKX product suite, and translate market opportunities into product requirements and business cases where new capabilities are needed.
  • As the bridge between the Australian business and global Product teams, you'll influence product direction, drive successful launches, and lead the local Product & Strategy function to deliver exceptional customer outcomes and commercial growth.
 
 

What You’ll Be Doing

  • Own the local product strategy, representing the needs of the Australian market and influencing global product priorities through customer insights, commercial opportunities, and market trends
  • Develop a deep understanding of sophisticated trader and institutional customer workflows, trading strategies, pain points, and unmet needs to identify opportunities to improve customer experience, adoption, retention, and product engagement
  • Partner directly with customers and internal stakeholders to understand complex use cases, identify product gaps, and represent the voice of the customer throughout product discussions
  • Design practical customer solutions using the existing OKX product suite, and where required, translate customer requirements into clear product requirements, business cases, and feature proposals for global Product teams
  • Own and drive local management of product and feature launches, including go-to-market planning, internal enablement, customer communications, and post-launch performance analysis
  • Develop clear product positioning, messaging, educational content, and launch communications that help customers better understand and adopt our products
  • Act as the primary liaison between Australian teams and global Product & Engineering teams for product feedback, operational issues, launch readiness, roadmap discussions, and feature prioritisation
  • Work closely with Growth and Marketing teams to drive stronger adoption and engagement across existing products and features, ensuring customers clearly understand and realise the value of the OKX ecosystem
  • Lead the local Product & Strategy function, setting priorities across product strategy, customer discovery, growth initiatives, and strategic projects while developing and supporting team members
  • Work cross-functionally with Operations, Marketing, Compliance, Legal, Product, Engineering, Risk, Business Development, and Customer Support teams to ensure products are commercially effective, operationally scalable, and aligned to customer needs

What We Look For In You

  • 6+ years' experience in Product Strategy, Product Management, Solutions Consulting, Strategy, or related roles within cryptocurrency, fintech, trading platforms, capital markets, or financial services
  • Strong product thinking, commercial acumen, and customer empathy, with the ability to balance customer needs, technical constraints, and business outcomes
  • Deep understanding of crypto and financial markets, trading products, and customer workflows, with the ability to engage credibly with sophisticated traders and institutional customers
  • Demonstrated ability to translate complex customer requirements into practical product solutions, detailed product requirements, and compelling business cases
  • Experience influencing product roadmaps and working effectively with Product and Engineering teams, without necessarily owning technical delivery
  • Excellent written and verbal communication skills, with the ability to communicate effectively with customers, executives, and technical stakeholders
  • Strong strategic thinking and analytical problem-solving skills, with the ability to use data, customer insights, and commercial reasoning to influence decision-making
  • Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority
  • Experience leading, mentoring, or developing high-performing teams is highly desirable
  • Highly proactive and comfortable operating in ambiguous, fast-changing environments with significant cross-functional collaboration
  • A genuine passion for understanding customer behaviour and building products that create meaningful value for sophisticated traders and institutional customers

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances 
  • Comprehensive healthcare schemes for employees and dependants 
  • More that we love to tell you along the process!
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

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