Quality Manager, Vendor Compliance

ABOUT OLIPOP

At OLIPOP, we’re on a mission to positively impact consumer health at scale. And we’re doing it through something simple: soda. But not just any soda, a new kind of soda: one that’s delicious, refreshing, and actually good for you.

This mission is deeply personal for our CEO, Co-Founder, and Formulator, Ben Goodwin. Like many of us, Ben grew up consuming the Standard American Diet: lots of soda and processed foods that prioritized convenience over nutrition. But at 14, he took his health into his own hands. After making significant changes to his nutrition and exercise, he lost 50 pounds and saw a transformation in his energy, mood, and emotional clarity.

Those changes sparked a deep curiosity about the connection between nutrition and health. Ben became a relentless student of the gut microbiome and the ways it supports overall wellness. The more he discovered, the more passionate he became about finding credible, science-backed ways to make consumer health accessible to everyone.

The mission was clear. The vehicle? Less so. After exploring the possibilities, Ben landed on an unexpected yet familiar choice: soda. It was something he loved as a kid, and he knew millions shared that same nostalgia. But this wouldn’t be just any soda. With most Americans falling short on daily fiber, Ben set out to create a version with more fiber and less sugar, one that was perfectly balanced. The result? A deliciously refreshing soda with 6 to 9 grams of fiber and 2 to 5 grams of sugar, delivering science-backed benefits without sacrificing the classic taste people crave.

In 2018, the first OLIPOP cans hit the shelves, bringing Ben’s vision to life with a functional soda that anyone could enjoy. And by reimagining soda, we’re also reshaping culture. That means creating products that support health for all and building a business grounded in humanistic values: empathy, integrity, and a belief in better for everyone. From the ingredients we source to the culture we foster, we’re committed to proving that business (and beverage!) can be a force for good, and that soda has the power to bring people together.

So join us, and let’s write a new American soda story together. One we can all feel good about. One OLIPOP at a time.

THE ROLE 

In this role, you will be intimately involved in the production process from start to finish. This starts with managing all things quality at both our premixing facilities, as well as finished good co-packers.  The Quality Manager will be responsible for the design and management of the quality systems used to assure food safety, regulatory compliance and reliable product manufacturing with our USA suppliers, contract manufacturers and fulfillment partners.   

RESPONSIBILITIES 

Supplier Quality & Compliance 

• Own the supplier qualification, approval, and compliance program, ensuring suppliers and materials meet established quality, food safety, regulatory, and business requirements. 

• Lead supplier and material onboarding in partnership with Procurement, Regulatory, R&D, and Supply Chain. 

• Establish and maintain risk-based supplier and ingredient assessments, considering material risk, manufacturing processes, supplier performance, and historical quality data. 

• Lead supplier quality investigations, CAPAs, and escalations, ensuring effective root cause analysis and sustainable corrective actions. 

• Ensure supplier compliance with OLIPOP requirements, including the Supplier Expectation Manual, specifications, quality standards, and applicable regulatory requirements. 

• Lead supplier audits and facility assessments and drive continuous improvement through strong supplier partnerships. 

Ingredient Quality Management 

• Own the ingredient positive release program, including COA review, material disposition, and communication with warehouses and internal stakeholders. 

• Establish risk-based ingredient testing and verification programs to ensure materials consistently meet established quality and food safety specifications. 

• Oversee ingredient retain and traceability programs to support quality investigations and supplier performance evaluation. 

• Lead ingredient nonconformance investigations and drive appropriate supplier corrective actions and material disposition. 

• Monitor ingredient quality trends and variability to proactively identify and mitigate emerging risks. 

Quality Systems & Document Control 

• Own document control processes for Quality and Supply Chain documentation, including SOPs, forms, specifications, and work instructions. 

• Establish and enforce standards for document creation, review, approval, version control, archival, and retention. 

• Ensure supplier compliance records are complete, current, and audit-ready. 

• Lead periodic document reviews with cross-functional process owners to ensure procedures accurately reflect current practices and requirements. 

• Drive continuous improvement of quality systems and documentation processes to strengthen compliance, traceability, and efficiency. 

Supplier Performance & Continuous Improvement 

• Develop and own supplier performance metrics and scorecards to monitor quality, compliance, recurring issues, and emerging risks. 

• Establish supplier performance review and escalation processes, including improvement plans for high-risk or underperforming suppliers. 

• Analyze supplier and ingredient quality trends to identify systemic risks and continuous improvement opportunities. 

• Partner with Procurement and Supply Chain leadership on supplier approval, performance, escalation, and disqualification decisions. 

• Provide leadership visibility to supplier quality risks, significant nonconformances, and unresolved corrective actions. 

 

Skills/Experience Requirements 

• 6–8+ years of Quality Assurance or Supplier Quality experience in food and beverage; beverage experience preferred. 
• 0-2 years of experience managing and developing technical team members. 

• Demonstrated experience managing supplier qualification, compliance, risk assessments, audits, investigations, and CAPAs. 

• Strong knowledge of food safety and quality systems, including GMPs, HACCP/Preventive Controls, GFSI standards, and FDA/FSMA requirements. 

• Experience managing supplier onboarding, approval and compliance documentation across TraceGains, FoodLogiQ , or FoodChain ID for suppliers, keeping certificates, audits and specifications current and audit-ready 

• Strong proficiency in Microsoft Excel and experience analyzing quality and supplier performance data. 

• Strong organizational, analytical, and communication skills with the ability to manage competing priorities, influence cross-functional partners, and drive supplier accountability. 
• Adaptable, detail-oriented, and committed to continuous improvement while demonstrating OLIPOP’s values of Humility, Aspiration, Commitment, Integrity, and Engaged Empathy. 

Other 

• 20% travel required to co-packers and key suppliers as required. 

REPORTS INTO:

Sr. Manager, Quality

COMPENSATION:

$120,000 to $135,000 + Bonus

HOW WE WORK

We may be fully remote, but we’re anything but disconnected. OLIPOP has grown from a few passionate people around a table to a nationwide team, and we’ve done it without losing our collaborative spirit or sense of purpose.

Connection here is intentional. From cross-functional projects and IRL offsites to thoughtful Slack threads and spontaneous gifs, we make the effort to stay close, even across time zones. Sure, we move quickly, but we lead with trust, transparency, and a shared commitment to doing work that matters.

We value thoughtful debate. We give feedback with care and receive it with curiosity, knowing that real growth, both personal and collective, comes from listening as much as leading. Because at OLIPOP, it’s not just about getting things done. It’s about growing together, staying true to what matters, and building something with lasting impact.

 

WHAT WE VALUE

At OLIPOP, our values aren’t just posters on a wall. They shape how we show up: for each other, for our customers, and for the mission we’re chasing together. 

• Mission Connectivity: Everything we do ladders up to our shared goal: supporting human health. Whether launching a new flavor or conducting clinical research, the mission stays front and center.
• Indomitable Spirit: When things get messy, we get inventive. We stay curious, adapt quickly, and find the path forward, most likely with a dedicated Slack thread and a beautifully overbuilt deck.
• Lead at Every Level: Leadership isn’t about titles, it’s about ownership. We speak up, follow through, and lift each other up. If you’ve got ideas and initiative, you’ve got influence.
• Courageous Humility: We’re confident in what we bring and curious about what we don’t know (yet). We give feedback with care, take it with grace, and know that real growth takes both.

 

WHAT WE’RE LOOKING FOR

Success at OLIPOP doesn’t come from checking boxes; it comes from living our values, staying curious, and finding energy in both the pace and the purpose. We’re building something big, and we’re looking for people who: 

• Think big, move fast, and take thoughtful risks
• Thrive in a high-performance, feedback-rich environment
• Value real human connection and honest collaboration
• Are fired up by building something new, and making it better every day

Startup life at OLIPOP is equally fun and fast-paced. If you’re energized by a dynamic environment, eager to grow, and excited to help shape something meaningful from the inside out, OLIPOP is a one-of-a-kind ride.

 

We are committed to providing reasonable accommodations to qualified individuals with disabilities or other needs during the application process and employment. To request an accommodation, please contact The People Team at recruiting@drinkolipop.com.

We are proud to be an Equal Opportunity Employer.  OLIPOP will consider all qualified applicants without regard to race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other characteristics protected by law.

 

Submission of Application Materials
Applicants are required to submit only the materials specifically requested as part of the application process. Please do not include any unsolicited materials, as they will not be reviewed or considered.

Unsolicited materials may include, but are not limited to:

• Marketing or promotional concepts
• Business ideas or strategies
• Photographs, videos, or other media
• Presentations, designs, or other creative content

By submitting any materials beyond those explicitly requested, you agree that:

1. You are voluntarily providing such materials;
2. You irrevocably assign all rights, title, and interest in and to those materials to Olipop Inc.; and
3. Olipop Inc. may use, reproduce, modify, distribute, or otherwise exploit such materials for any purpose anywhere in the world, without restriction or compensation.