New

Account Director

Nottingham, England, United Kingdom

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Account Director 

Location:  Nottingham, England, United Kingdom (3-days a week onsite)

 

About the role: 

Working in partnership with our client, Boots UK, the Account Director leads the team to create powerful and impactful in-store materials. The role delivers an exceptional level of strategic thinking, client service and creative thinking, as well as having an active role in new business opportunities to lead growth. The Account Director develops and builds strong relationships with clients at a senior level, becoming a trusted and valued advisor.  

What you will be doing: 

  • Work in true collaboration with the client and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible.  
  • Take overall financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the Senior Account Director.   
  • Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP. 
  • Accountable for the delivery of growth targets for the account. 
  • Escalation point if the client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this. 
  • Negotiate to create win-win compromises with your client on behalf of your team members where needed. 
  • Identify new business opportunities through relationships, introducing IIG’s & Y&MJ capabilities where appropriate. 

What you need to be great in this role: 

  • Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
  • Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth 
  • A proven track record of commercial growth across new and existing business 
  • First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build 
  • The ability to manage and develop junior team members. 
  • A clear understanding of all IIG group products and how to utilise this knowledge to the accounts advantage.  
  • Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
  • Highly creative with the ability to generate ideas and practically contribute to studio output. 
  • Proficient in Microsoft Office and other related software. 

Req ID: 11859
#LI-LE1 #LI-director #LI-Onsite

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or Adjust Your Set (“Controller”)  which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or DARE(“Controller”)  which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or Aylesworth Fleming (“Controller”)  which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

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