Delivery Director - APAC

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Job Title: Delivery Director - APAC

Location: India (Remote)

 

A LITTLE BIT ABOUT THE ROLE: 

The rapid expansion of Oliver and its subsidiaries has led to several new demands on its delivery capabilities. 

Over the past two years, we have managed to keep up with demand while significantly improving our Project Margin, Gross Profit (GP) and Account Health Scores.  However, the underlying challenges persist, headwinds are increasing and demand is accelerating.  To hold onto the gains we’ve made and achieve future improvement needed towards our strategic targets for these KPIs, some new thinking, a focused effort and a step-function evolution of the region’s underlying Delivery and embedded client operations capabilities is required.  This itself requires the creation of a new senior leadership role to chart a course through these challenges and drive this effort forward. 

 

WHAT YOU WILL BE DOING: (Role Responsibilities): 

At the highest level, the Delivery Director is responsible for the timely and accurate estimation and costing of the effort, technology and materials involved in meeting client requirements and then overseeing the delivery of that work according to the contractual timelines, budgets and quality specifications for all Oliver projects globally.  This requires both a focus on diligent day-to-day delivery management as well as a focus on longer term strategic operational efficiency of our accounts.  As such, the Delivery Director will be measured on the broad set of key KPIs listed below.

To achieve this, the Delivery Director will be expected to build, maintain and evolve a world class Delivery Discipline for Oliver across the region.

 

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE (Required Exp, Soft & hard skills):

• A minimum of 15 years in a delivery capacity.
• 10+ years in marketing services.
• 10+ years interfacing directly with clients.
• 10+ years working in a regional capacity across markets, cultures and time-zones.
• 5+ years managing through structural and/or significant process changes.
• A demonstrated history of being both process driven and result focused.
• Excellent stakeholder engagement skills with the ability to proactively organise and influence stakeholders and build strong and effective working relationships.
• Highly proficient in client commercial management.
• Curious and interested in technology and thinks first about how technology can be at the heart of client solutions.
• Business development experience a plus.

Personal Attributes

• Self-motivated, driven, proactive, helpful, and enthusiastic team player.
• Ability to think differently and come up with come up with solutions to unique problems.
• Collaborative team player, open minded and willing to learn and evolve.
• Engaging communicator and ability to build relationships with all levels within and outside the business.
• The ability to organise and prioritise workloads to maximise productivity.
• Experience and desire to publish or speak publicly would be advantageous.

 

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.