Social Media Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Social Media Manager

Location: Manila, Philippines 

About the role:

OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. 

We are looking for a Social Media Manager, who will be working closely with the Group Account Director and existing team to generate engaging and customer focussed social content.

What you will be doing:

• Strategy Development:
• Develop and implement comprehensive social media strategies to enhance brand visibility and engagement.
• Align social media activities with wider marketing goals and company objectives.

• Content Planning and Coordination:
• Oversee the planning, creation, and scheduling of content post across all social media platforms such as Facebook, Instagram, TikTok and 小红书 (is a plus)
• Collaborate with the content creation team to ensure content is consistent with brand voice and strategy.
• Ensure optimal posting times based on audience insights and platform analytics.

• Community Management:
• Monitor, engage, and grow the company's social media community by responding to comments, messages, and reviews.
• Foster positive customer interactions and nurture relationships with followers.

• Analytics and Reporting:
• Track and analyse social media performance metrics and generate insights to inform and adjust strategies.
• Prepare regular reports on key metrics and provide recommendations for optimization.

1. Brand Monitoring:
• Keep abreast of industry trends, competitors, and current events to inform proactive strategy adjustments.
• Monitor brand reputation across all platforms and manage any arising issues.

• Collaboration and Communication:
• Coordinate with Client marketing teams to align social media efforts with product launches, campaigns, or promotions.
• Manage relationships with influencers and third-party partners when applicable.

• Crisis Management:
• Work with the Client to develop protocols to handle and mitigate potential social media crises or negative publicity.
• Use discretion and strategic thinking to address sensitive situations promptly.

Req ID: 11356

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.