Assistant Creative Service Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Assistant Creative Service Manager

Location: Ho Chi Minh City, Vietnam 

About the role:

Working in true collaboration, at U-Studios we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns’. 

What you will be doing:

• Trafficking workflow for the onsite studio. Decision maker of where and how work is funnelled through the Studio and wider agency.
• Quick learning in system for financial & commercial controlling management.
• Willing to work with large paperworks, documents, vendor forms. Administration skill to manage multiple internal data numbers.
• Documenting the triage process for whole site studio.
• Sensitive on numbers to do Monthly & Quaterly report on assets.
• Project management skill.

What you need to be great in this role:

• Experience working with offshore 3rd parties and implications of this. E.g. financially and operationally
• Knowledge in cross-platform assets: e.g. ideation campaign, digital film, banner digital display, website and video – to advise in triage of new briefs.
• Excellent client engagement skills with the ability and confidence to Liaise with Client Stakeholders

In short, we work as back-end role, focusing in System/Paperwork/Traffic workload management with core valid skills:

• Traffic Management: Very sensitive in human communication, familiar with “Online/Digital Assets” to be able to understand the resources needed.
• System: Very patient with number, excel, paperwork & system.
• Paperwork & Process management: Paperwork management; patient when training & onboarding new process of finance, paperwork.

Req ID: 11469

#LI-ID1 #LI-Hybrid

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.