Community Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

About the role: 

We’re looking for a proactive and creative Community Manager to build engaged communities for some of the biggest brands in the country. You’ll be a doer as much as a thinker, able to come up with the funniest tweet response one minute and concept your own Instagram story the next.

You'll be working on culturally relevant brands, so you need to know what’s going on in the worlds of entertainment, sports, gaming and social media and how to act on that information. Writing is at the core of the role so you should be able to entertain in a number of different voices, adapting as you switch between brands. You’ll also report on how the work is performing, so experience with platform analytics is a plus. 

Industry experience is helpful, but attitude and ideas are more important. If you’ve got great ideas that never made it, your Twitter account is hilarious, or you’ve got a strong TikTok game, we want to hear from you. 

What you will be doing: 

• Entertaining people with your writing across different tones of voice 
• Coming up with ideas and executing them on a daily basis
• Keeping up to date with the latest social trends & tools and bringing fresh ideas on how to use them 
• Creating timely and culturally relevant content optimized for platform and audience 
• Monitoring platforms for content opportunities and initiating conversations
• Analyzing, tracking, and measuring performance against KPIs and reporting on results 
• Refining our creative process 
• Working closely with our Account Management and creative teams to produce bigger, better ideas 

What you need to be great in this role:  

• 1-3 years‘ experience (ideally agency background) of working on social channels or campaigns
• Writing background
• Ability to come up with ideas quickly
• Examples of social media marketing successes and wins or personal social triumphs 
• 1-2 years’ experience of building audiences and engagement through social media 
• An instinct for stories that will make people take notice 
• Strong understanding of social platforms including but not limited to Facebook, Twitter, Instagram, Snapchat, Pinterest 
• Experience monitoring and reporting on social campaigns a plus 
• Able to work under tight deadline and be able to handle multiple projects at any given time 
• Some experience with social tools and analytics such as Facebook Insights, Sprout Social and Google Analytics a plus  
• Basic MS Skills (Excel, Word, PowerPoint) 
• Adobe suite experience a plus (Photoshop etc)
• Excellent professional written and verbal communication skills 

Req ID: 10270

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations  

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.