Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Account Manager

Location: New York, New York 

About the role: 

OLIVER is seeking an experienced Account Manager to join a high-profile account for a Fortune 500 financial services firm. This relatively new global account has already seen growth and is continuing to expand. The Account Manager will work alongside the Account Lead, project managers, and key stakeholders to support projects from initial concept to final delivery. This is a hybrid role and will require at least 2 days in the office, located in the financial district in NYC.

What you will be doing: 

• Build relationships with day-to-day clients, and our cross-functional agency team
• Support the planning and execution of creative executions across digital, print, website, and video deliverables
• Be able to identify opportunities that would benefit from wider support or cross collaboration
• Provide general administrative support to clients and business partners
• Partner with Operations team to troubleshoot platform and process issues for clients and team members
• Leverage project management skills to oversee/partner across multiple projects to tight deadlines in a fast-paced environment
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to execute according to all required digital formats and specifications
• Act as an internal client advocate and knowledge center; guide best practices across creative, production
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when collaborating with clients and internal partners, or presenting creative work
• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements

What you need to be great in this role: 

• 5+ years in integrated marketing, digital advertising, account management or project management.
• Exposure of working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements 
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio 
• Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve 
• Shows imagination - combines different models to produce original solutions
• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set
• Naturally encourages, nurtures, and realizes new ideas to inspire new possibilities. Inspires others to challenge boundaries and exceed them
• Has a hunger for learning and teaching others
• Sets clear goals and is focused on delivering results that are measurable and accountable. 
• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment 
• Gets results with integrity in line with client requirements  
• Excellent communication and listening skills; is clear, succinct and gets point across professionally verbally and in writing 
• Strong administrative skills and attention to detail 
• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities 
• At the time of this posting, the base salary for this position may range from $90,000.00 to $105,000.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Req ID: 10885

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations  

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.