Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Account Manager

Location: New York, New York 

About the role: 

OLIVER is looking for an Account Manager to join our team. As the Account Manager, you will play a pivotal part in overseeing the growth and development of one of our key client relationships. In this role you will ensure the smooth management of projects through our creative studio. As an Account Manager, you will oversee projects from start to completion. Working closely with our creative team, you will be our clients’ primary day-to-day point of contact across several brands, partnering with internal finance and operations team members to deliver work that is on strategy, on-time and on budget. 

This is a hybrid role, requiring 3 days in office per week. 

What you will be doing: 

• Build relationships with day-to-day clients, external partners and suppliers, and our cross-functional agency team   
• Oversee the briefing process and support the planning and execution of multi-channel marketing campaigns across digital, eCom, social, and print / packaging deliverables 
• Leverage project management skills to manage multiple projects to tight deadlines in a fast-paced environment.  
• Manage the flow of projects from briefing through design and artwork, creating timelines, schedules, project plans, resource planning and partnering with our Creative Team Lead 
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to develop, adapt, optimize, and deploy assets according to all required digital and print formats and specifications   
• Act as an internal client advocate and knowledge center; guide best practices across creative, production  
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions  
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when evaluating, or presenting creative work  

What you need to be great in this role: 

• 5+ years in integrated marketing, digital advertising, account management or project management.  
• Experience working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client's expectations.  
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio.  
• Ambitious - Shows determination and a desire to succeed. Continually helps colleagues and clients to evolve. 
• Shows imagination - combines different models to produce original solutions  
• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set  
• Naturally encourag, nurtures, and realizes new ideas to inspire new creative and operational possibilities. Inspires others to challenge boundaries and exceed them  
• Has a hunger for learning and teaching others  
• Sets clear goals and is focused on delivering results that are measurable and accountable.   
• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment   
• Gets results with integrity in line with client requirements    
• Excellent communication and listening skills; is clear, succinct and gets point across professionally verbally and in writing   
• Strong administrative skills and attention to detail   
• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities   
• Experience utilizing/prompting Gen AI platforms a plus 
• Excellent communication and collaboration skills. 
• Fluency and excellent written English 
• This is a hybrid role, requiring 3 days working on site 
• At the time of this posting, the base salary for this position may range from $76,500.00 to $85,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Req ID: 14421

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations  

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.