Sr. Full Stack Software Engineer (HealthTech) - Hybrid/Onsite
About Parakeet Health:
Parakeet Health is an AI patient engagement platform that helps healthcare organizations improve the patient experience, retain more patients and reduce admin costs by answering every call with zero wait times, automating repetitive admin tasks like appointment scheduling, referral management and patient outreach through calls, text, and web 24/7.
P.S: Why the name Parakeet Health 🦜? Parakeets are one of the best mimicry birds and our AI agents replicate human speech extremely well too!Company Values:
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High Agency: Take ownership and get stuff done. See something wrong, fix it. Builders don’t wait or expect someone else will fix it.
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Craftsmanship: Sweat the details, delight users, and be proud of everything you ship. Leave things better than you found it. You don’t push the world forward doing an “okay” job. You need to do phenomenal work. Quality is not a plus; it's a must-have.
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No ego: It's okay to admit you don't know something and ask for help — it's a sign of strength, not weakness. Always assume positive intent. We communicate in a kind, direct, and transparent way.
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Curious: Always ask why and question how things can be better. Seek to understand the problem and the user needs.
About the Team:
Here at Parakeet Health, we're not big fans of elevator music and "your call is very important to us, please continue holding 23 more minutes 🥰". So we're on a mission to improve the patient experience at your doctor’s office by leveraging the latest LLM capabilities.
To start, we're automating repetitive phone tasks like appointment scheduling, billing, and general inquiries to give the staff much-needed time to take care of patients. We believe in 5 years, every doctor's office will have an AI voice agent picking up the phone — resolving your issue immediately instead of putting you on hold.In the long term, we're building an AI agent orchestration platform that can handle all medical admin tasks.
We are a team of seasoned healthcare industry veterans (One Medical IPO, Epocrates IPO) and technologists (Uber, Twitter, Rippling, Quora, Microsoft) who are committed to applying gen AI to enable more affordable, effective, and enjoyable care through technology. We have paying clients and a robust pipeline of clients that we plan to onboard this year.Position Summary:
We are seeking an ambitious Senior Full-Stack Software Engineer with a passion for AI, healthcare, and building 0 to 1 products. As the fourth engineer in our team, you will play a crucial role in shaping our AI agent and patient communication platform. Your expertise will help us expand our offerings and provide seamless communication solutions in the healthcare sector.
Responsibilities:
- Build and expand our voice and LLM stack to enable fast and human-like conversations.
- Develop new communication modalities for versatile customer-provider interactions.
- Create a customizable agent platform for efficient customer onboarding.
- Integrate with new electronic medical records (EMR) systems.
- Engage with customers to understand healthcare challenges and develop solutions.
- Navigate an ambiguous environment, setting tasks based on goals and customer needs.
Required Skills:
- 5-8 years of experience as a full-stack engineer with a focus on backend development (70% backend / 30% frontend).
- Proficiency in Python; experience with React and Django is a plus.
- Experience in 0-to-1 product development and shipping solutions to production.
- Background in high-growth tech startups, especially in healthtech or healthcare products.
- Graduated from a top 20 CS program (e.g., Stanford, MIT, CMU, Berkeley, Waterloo) or equivalent experience.
- Strong communication skills and ability to thrive in ambiguous environments.
- Mission-driven with a strong sense of product ownership and high-output mindset.
Compensation | Location | Etc. Details:
- Salary: $150k - $230k
- Equity: 0.2%-0.8%
- Visa sponsorship not available
- Hybrid work policy: 4-5 days/week in downtown SF
- Full-time position
- Hiring goals: Within 4 weeks
- Hiring Count: We are looking to hire 2 candidates for this role
- Location: San Francisco, CA
- Tech stack: Python, Django, React
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