Senior Account Executive

Company Overview: 

As the Health Impact Company, we strive to be the indispensable partner to the world’s most ambitious health brands. We measure our effectiveness by the difference we make in health. Our clients’ objectives are our own. Business impact + human impact. Doing well + doing good. We choose both.  

Title: Senior Account Executive 

Department/Discipline: Account Services 

Company/Location: TBWA\WORLDHEALTH New York 

Overview:

You rally your team and clients around big ideas, driving commitment that requires the efforts of many, not just the interests of few. You’re passionate about everything you sink your teeth into, and you’re driven to seek new and challenging opportunities. Complacency has been consciously struck from your vocabulary.

Your eagerness is balanced by practicality—an innate understanding of the value of planning ahead and being prepared. You know the work inside and out and proactively look for opportunities to remove barriers to execution and recommend solutions. Your foresight prevents clients from asking, ‘Could you do this?’ and leaves them saying, ‘So glad you thought of that.’ Keeping one step ahead, you always know where to be, what needs to happen, and whom to go to for help.

You’ve got your finger on the team’s pulse, knowing you can learn something from each member and every situation. You champion disruptive creative thinking while ensuring the work remains tethered to the scope. And you help meet client expectations by modeling behavior that can’t help but exceed them. You ‘Do the Brave Thing’ by standing up for the work, for the brand, driving integrity and quality in everything you do.

YOU WILL BE EXPECTED TO:

• Plan & Foresee (10%)
  • Kickstart timeline development by providing a due date and client mandatories to project management, and ensure that timeline meets both team and client needs
  • Apply your experience and understanding of agency processes to encourage constructive and proactive planning; When receiving updates from client or PRT, promptly consider derivative affects on other pieces. Proactively put this on internal team's radar.
  • Inform and review project estimates to ensure they’re realistic, comprehensive, and fit within the overall SOW
  • Expertly manage your work through strong organizational skills and attention to detail.
  • Work with internal team m members to develop briefs and continually analyze brief content against project outcome
• Supervise (5%)
  • Support AS/VP/SVP in ensuring there are no over/under budget “surprises” in project actuals by flagging scope changes to clients. Know financial process and understand when and how SOW changes need to happen based on project updates.
  • Champion timeline adherence so there are no missed deadlines by flagging timeline changes
  • Be accountable for error-free PRC/PRT submissions
• Act (40%)
  • Work closely with PM to evaluate and approve finance tracker, invoices, and reconciliation documents
  • Review routing projects against client feedback and creative brief, and act as the client legal, medical, and regulatory review expert—ensuring all comments are clarified and addressed and forge a path to problem-solve. Know when to flag to AM leadership when the team is straying from the client needs/wants.
    • Manage project modifications and deliverables with internal team members
  • Partner closely with RM to ensure team and client needs are met on financial planning and tracking documents
  • Establish client relationship with at least one key client contact
  • Recap meetings with defined discussion points and actionable next steps that show we are driving process and POV
  • Maintain clear and consistent communication with clients, agency partners, and internal team
  • Contribute to tactical ideation by being involved in D-Live and being an active participant during tactical brainstorming, bringing data-driven insights to the planning phase
  • Be a team player by showing your strong interpersonal skills and solid communication
• Manage (25%)
  • Establish yourself as the main contact with the promotions manager and forge a good working relationship with regular live communication
  • Become a client whisperer; Know when/where/how to ask the right questions; pivot seamlessly when receiving new information from the client
  • Manage client needs and requests in terms of projects, financials, and meetings
  • Present projects with creative team and facilitate discussion to collect client comments that are clear and actionable
  • Strong presentation and interpersonal skills with internal team and clients
• Apply (20%)
  • Understand the elements of the creative brief, and recognize aspects of each brief in routing projects
  • Study industry trends and reports, evaluate client research, and provide forward-thinking POVs to clients
  • Uncover opportunities for value-added ideas to problem solve and influence client decision-making and grow the business.

You will excel by:

• Plan and Foresee
  • Understanding how your role fits into the big picture
  • Making no assumptions! Fearlessly ask questions, early and often to ensure planning is thorough
• Act
  • Anticipating roadblocks and being solution oriented with other departments
  • Working as though nobody is checking your works
  • Demonstrating a high degree of digital acumen and understanding of the customer experience
• Manage
  • Being relied upon by senior clients to embody the agency’s added value
• Apply
  • Drafting your own creative briefs, and recognizing learning opportunities everywhere
  • Finding constructive ways to be visible to leadership

 Qualifications and Experience: 

• Bachelor’s degree or equivalent experience
• 3 years of prior work experience in a marketing environment

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• $70,000 - $99,500

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Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.