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Account Group Supervisor

New York, NY

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists - to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

Title: Account Group Supervisor  

Company/Location: Remedy Edge

Department/Discipline: Account Services   

RESPONSIBILITIES: 

  • Act as the day-to-day lead on the brand for internal team and client  
  • Mastery of daily skills necessary to run multiple brands in project development, strategic support and have flawless execution  
  • Clear understanding of agency capabilities, department roles, and have the ability to partner across the department to provide full agency value to our clients  
  • Demonstrate "Big Picture" thinking view of the brand and business, making strategic recommendations regularly  
  • Contribute strategically to the long-term vision of the brand, internally and with the client along with the ability to pull this understanding into agency creative work and recommendations  
  • Guide clients through agency brand development processes, in partnership with strategic team  
  • Lead strategic and tactical planning process  
  • Manage expectations of both the client and internal agency staff, ensuring a positive and productive atmosphere  
  • Establish credibility with the client and embody a service-oriented attitude, becoming a trusted and integral strategic advisor  
  • Articulate agency POV without being afraid to take a stand  
  • Proactively problem solve for discrepancies between client and agency, Including the ability to moderate communications to avoid escalation of tensions  
  • Have up-to-date knowledge of all assigned brand projects and therapeutic indications, as well as understanding of the client’s marketplace  
  • Ability to review and craft implications from clinical trials and PI, along with support from Medical team   
  • Aggressively monitor and understand the competitive landscape and key studies  
  • Keep abreast of marketing/advertising and brand-specific trends, across all communication channels  
  • Demonstrate the ability to analyze market research, identify strategic issues and effectively communicate findings  
  • Ensure that all work is strategically sound and error-free  
  • Keep senior management briefed on account activities  
  • Present effectively to internal teams and to clients  
  • Partner with creative and strategic team members on assigned brands  
  • Manage and mentor junior-level staff  
  • Moderate of internal and external brainstorming meetings and workshops  
  • Ability to evaluate creative and project work for adherence to brief and brand strategy   
  • Continued development of storytelling and presentation skills  
  • Ability to enforce agency/client policies with team and uphold seamless process execution  
  • Model core values of Courage, Curiosity, Generosity, and Grit  
  • In person client travel is required 

QUALIFICATIONS: 

  • 7+ years’ of pharma or healthcare advertising; HCP experience necessary  
  • BA/BS in Marketing, Advertising, Communications, a science, or related field  
  • Well-developed knowledge of business practices and vendor relations  
  • Maturity and confidence to handle independent client contact  
  • Excellent written and communication skills. Must be able to present yourself, the agency and your recommendations in an articulate, dynamic and professional manner.   
  • Excellent communication and presentation skills including Microsoft suite of applications.  

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

  • Salary range here - $78,000 - &149,500

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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