Senior Product Manager
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!
Summary: The Senior Product Manager plays a critical leadership role in driving Onbe's product success by owning and executing product strategy, aligning cross-functional teams, and delivering high- impact solutions to the market. You will serve as the strategic owner and subject matter expert for your product domain—defining the vision, leading initiatives from ideation through launch, and managing the product lifecycle with a focus on performance and growth. This role requires a deep understanding of market dynamics and user needs, end-to-end backlog ownership, leadership in go-to-market planning, and the ability to optimize products post-launch to maximize business value.
This role is a hybrid role that will work onsite 2 days per week at our Buffalo Grove, IL location. Occasional travel may be required as part of this position.
Key Responsibilities
Strategic Product Management
- Define and evolve the product vision, strategy, and roadmap, ensuring alignment with company goals and long-term business objectives
- Lead in-depth market research and customer discovery efforts to uncover unmet needs, guide product innovation, and inform strategic decisions.
- Drive cross-functional collaboration with stakeholders and customers to build robust business cases and secure buy-in for high-impact initiatives.
- Champion a user-first mindset across teams, setting the standard for delivering intuitive, engaging, and differentiated product experiences.
Product Execution & Backlog Management
- Own and actively manage the product backlog, defining, prioritizing, and refining business critical epics, features, and user stories based on customer value, business impact, and technical feasibility
- Lead vendor evaluation and integration efforts, including commercial negotiations, due diligence, and contract execution to ensure strategic alignment and delivery readiness.
- Collaborate closely with engineering, UX, and architecture teams to translate complex requirements into scalable, high-impact solutions.
- Make autonomous decisions on scope, trade-offs, and prioritization to optimize delivery velocity while maintaining product quality and alignment with business goals.
- Serve as the customer advocate across all agile ceremonies, including PI planning, sprint reviews, and retrospectives—driving clarity, alignment, and shared purpose.
- Own validation and quality feedback loops, ensuring that delivered features meet
- Acceptance criteria and generate meaningful user and business outcomes
Lifecycle & Performance Management
- Lead the end-to-end product lifecycle, from strategic ideation and business case
- Development through launch, iteration, and post-launch optimization.
- Define, monitor, and analyze key performance indicators (KPIs) to measure product
- Success, drive decisions, and report outcomes to stakeholders.
- Proactively identify areas for product improvement, leveraging data, customer feedback, and market trends to lead initiatives that enhance performance and value delivery.
- Act as the escalation point for complex vendor integration issues, partnering with operations, legal, and engineering to resolve blockers and maintain service continuity.
Go-to-Market & Cross-Functional Readiness
- Lead cross-functional alignment with Marketing, Sales, Implementations, Operations, and Client Support to ensure products are fully prepared for successful launch, adoption, and scale.
- Own go-to-market planning, including launch strategy, pricing and packaging decisions, positioning, and development of internal and external enablement assets.
- Drive ongoing training and support for internal teams and key clients, ensuring teams are equipped with the knowledge, tools, and messaging to deliver exceptional customer experiences.
Regulatory & Partner Management
- Own product compliance by proactively ensuring alignment with relevant financial
- regulations, data privacy standards, and industry best practices—collaborating with Legal, Risk, and Compliance teams to mitigate regulatory risk.
- Lead negotiation and management of key partner and vendor agreements, including integration contracts, service-level commitments, and commercial terms to support scalable, compliant product delivery.
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree is a plus.
- 7+ years of experience in product management and/or product ownership, preferably in the payments or fintech industry.
- Familiarity with B2B2C models and multi-step distribution channels.
- Proven experience working in an agile development environment, including backlog grooming, sprint planning, and release management.
- Ability to manage both strategic planning and tactical execution.
- Strong analytical, communication, and stakeholder engagement skills.
- Understanding of fintech trends, compliance requirements, and integration ecosystems.
The base salary range for this position is between $145,000.00 to $155,000.00 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, Open PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply. #LI-hybrid
At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.
We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.
Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence
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