Account Executive Director

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: Account Executive Director will be reporting into the Vice President of Account Management within the Client Organization — is responsible for the commercialization, growth, and retention of Onbe’s presence within key verticals where we have a strong market fit. This leader will develop a deep understanding of industry-specific needs and challenges, build trusted relationships across clients and prospects, and unlock the full potential of Onbe’s solutions within targeted verticals.

This role is a hybrid role that will work onsite 2 days per week at our Conshohocken, PA location. Occasional travel may be required as part of this position. 

Responsibilities
•    Understands and articulates the unique needs, goals, and market dynamics of assigned verticals; builds collaborative and trusted relationships within a layered network of contacts.
•    Partners with Sales, Marketing, and Product teams to define and execute vertical-specific go-to-market strategies.
•    Collaborates with clients to co-develop success plans that align client objectives with Onbe’s solutions.
•    Drives adoption of Onbe’s payout solutions, demonstrating ROI and value tailored to each vertical.
•    Anticipates and resolves obstacles that may hinder client or vertical success.
•    Leads expansion efforts by identifying new opportunities within assigned verticals and deepening relationships with existing clients.
•    Owns in-year revenue goals and provides accurate short- and mid-term forecasting inputs for vertical performance.
•    Manages vertical pipeline in partnership with Channel Sales and Business Development teams.
•    Oversees onboarding, enablement, and training to ensure client teams understand and can advocate for Onbe’s solutions.
•    Provides consultative support and runs ongoing business reviews to evaluate KPIs, identify growth opportunities, and mitigate risks.
•    Activates Marketing resources to drive effective demand generation and vertical-specific campaigns.
•    Develops vertical expertise and continuously refines strategies to optimize outcomes.
•    Builds advocacy with vertical leaders, provides feedback to internal stakeholders, and helps shape product development priorities.
•    Manages escalations, contract renewals, and pricing initiatives while ensuring overall client health and retention.
•    Maintains a strong understanding of payments industry trends, competitive landscape, and evolving client needs within assigned verticals.
Qualifications
•    5–10 years of client-facing experience in sales, relationship management, commercialization, or account management, preferably within payments or related industries.
•    Proven success in developing and executing go-to-market strategies in verticalized markets.
•    Strong analytical skills and ability to translate insights into actionable strategies.
•    Self-starter with leadership presence and strong problem-solving skills.
•    Exceptional organizational, communication, and relationship-building abilities across multiple levels.
•    Proficiency in Microsoft applications, including Excel, PowerPoint, Dynamics, and Word.
•    Bachelor’s degree preferred.

The base salary range for this position is budgeted for $117,990  to $157,500 . with uncapped commission. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of proven experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, open paid time off, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

#LI-Hybrid

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence