Associate People Operations Generalist

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: The Associate People Operations Generalist supports the day-to-day execution of People Operations with a focus on HR systems, employee data, onboarding and employee lifecycle operations. This role is ideal for someone who is detail-oriented, thrives in a fast-moving environment, and enjoys improving processes through better workflows, reporting, and automation.

Responsibilities:

• Lead all aspects of preboarding and onboarding to ensure a positive, efficient new hire experience, including adding new hires to systems, coordinating new hire stipends, and supporting readiness tasks across teams.
• Own operational onboarding workflows and ticketing (e.g., Jira tickets for new hires, onboarding tasks, and LOAs).
• Support new hire orientations and complete I-9 verifications in alignment with compliance requirements.
• Coordinate and calculate severance details, ensuring calculations align with internal policy and partnering with Payroll on state payment requirements.
• Manage the accurate entry, maintenance, and auditing of employee records including hires, promotions, internal mobility, terminations, and other lifecycle changes.
• Maintain personnel folders and ensure compliant documentation practices (including I-9s and work authorization/visa documentation where applicable).
• Ensure files are organized, complete, and retained appropriately in the designated storage system (e.g., drive/personnel folders).
• Serve as a key administrator for the People team tech stack (including Paylocity, Lattice, Nectar, Asana), helping keep systems accurate, reliable, and user-friendly.
• Maintain HRIS configurations and support workflow improvements, troubleshooting, and end-user guidance for employees and managers.
• Manage LOA system updates in Paylocity, including updating LOA status and reason codes, and submitting corresponding LOA Jira tickets.
• Support Lattice program setup and administration, including: Engagement survey, OLA, Emerge, 4box etc.
• Support with benefits administration tasks such as approving benefit elections, providing headcount number and support in reconciling benefit invoices.
• Produce and maintain ad hoc employee reporting to support compliance, business needs, and workforce planning.
• Analyze onboarding feedback and employee experience data to identify trends and recommend process improvement
• Build and maintain reports and dashboards to support compliance, business needs, and workforce planning.
• Coordinate focus group sessions based on engagement survey feedback, analyze results, and provide actionable recommendations to the business
• Manage People inbox and triage requests as needed.

Qualifications:

• 3+ years of experience working with HRIS platforms and employee data in a People Ops/HR environment.
• Working knowledge of employee lifecycle processes (onboarding, data changes, documentation, transitions) and HRIS best practices.
• Basic familiarity with benefits plans/designs
• Excel skills and comfort producing accurate reporting and reconciliations
• Highly detail-oriented with excellent organization, follow-through, and problem-solving skills.
• Ability to manage sensitive data with a high degree of discretion and confidentiality
• Preferred experience with Asana, Lattice, and Paylocity.
• Preferred experience implementing process automation or workflow improvements.
• Preferred familiarity with compensation cycles and benchmarking

The base salary range for this position is between $66,8700 to $80,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, Open PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence