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Rwanda Warehouse Operations Supervisor

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1.6 million smallholder farmers with the agricultural services they need to make their farms more productive. Our 10,000+ team is drawn from diverse backgrounds and professions. With operations across ten African countries, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers' homes, and agricultural training to improve harvests. On average, the farmers we serve earn 40 percent more profits on the land they enroll with One Acre Fund.

Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.

About the Role

The Warehouse Operations Supervisor is key to our warehouse team, responsible for managing warranty processes, overseeing warehouse assets, and coordinating logistics to ensure deliveries and efficient operations that directly support farmers. You’ll assist with inventory counts, uphold 5S and CIP standards, implement pest control, and manage warranty data. Additionally, you’ll supervise delivery officers and casual labor for loading/unloading, ensure FIFO/FEFO distribution, collaborate on scheduling for cost-effective deliveries, and monitor warranty issues. Reporting to the Warehouse Coordinator, you’ll play a vital role in improving operations and ensuring stakeholder satisfaction. This role is based in Kayonza.

Responsibilities

  • Warranty Processes management
  • Warehouse Assets management
  • Coordination of Logistics and Deliveries to farmers and other clients
  • Ensure Inventory Accuracy
  • Supervise Teams

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • Education: A Bachelor’s degree in Agriculture, Supply Chain Management, Logistics, Business Administration, or a related field.
  • Experience: At least 1-2 years of proven experience in inventory management, warehouse operations, or a similar role within a logistics or manufacturing environment. Experience should include direct responsibility for physical inventory counts, warehouse organization, and inventory distribution.
  • Technical Skills:
    • Proficiency in WMS (Warehouse Management System)
    • Skills in data analysis to track inventory levels, discrepancies, and to produce accurate reconciliation reports.
    • Familiarity with 5S, Continuous Improvement Processes (CIP), and pest control management for seed or similar inventories is required.
  • Soft Skills:
    • Team collaboration skills, with the ability to work individual and part of a team.
    • Ownership
    • Ability to work under pressure.
  • Physical Requirements: The role may require physical activities such as walking and standing for long periods. Therefore, physical fitness is necessary for conducting physical inventory counts and overseeing warehouse operations.
  • Language requirement: English and Kinyarwanda required

Preferred Start Date

As soon as possible

Job Location

Kayonza, Rwanda

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Application Deadline

01 December 2024. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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